Page 89 - Culture Change is QAPI Slides.pptx
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SOFTEN the Assessment Process
• Workbook and training DVD
• actionpact.com
S – Support Simple Pleasures O – Offer Options
F – Foster Friendships
T – Tie-in to Tasks
E – Equalize Everyone N – Normalize Now
Regulatory Support for Culture Change
Available from Action Pact at actionpact.com
