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138 THINK AND GROW RICH
574 deliver service, is a strong determining factor in connection with both the price
575 you receive, and the duration of employment.
576 Andrew Carnegie stressed this point more than others in connection with his
577 description of the factors which lead to success in the marketing of personal
578 services. He emphasized again, and again, the necessity for HARMONIOUS
579 CONDUCT. He stressed the fact that he would not retain any man, no matter
580 how great a QUANTITY, or how efficient the QUALITY of his work, unless he
581 worked in a spirit of HARMONY. Mr. Carnegie insisted upon men being
582 AGREEABLE.
583 To prove that he placed a high value upon this quality, he permitted many men
584 who conformed to his standards to become very wealthy. Those who did not
585 conform, had to make room for others.
586 The importance of a pleasing personality has been stressed, because it is a factor
587 which enables one to render service in the proper SPIRIT. If one has a
588 personality which PLEASES, and renders service in a spirit of HARMONY,
589 these assets often make up for deficiencies in both the QUALITY, and the
590 QUANTITY of service one renders. Nothing, however, can be
591 SUCCESSFULLY SUBSTITUTED FOR PLEASING CONDUCT. THE CAPITAL VALUE OF YOUR SERVICES
592 The person whose income is derived entirely from the sale of personal services is
593 no less a merchant than the man who sells commodities, and it might well be
594 added, such a person is subject to EXACTLY THE SAME RULES of conduct
595 as the merchant who sells merchandise.
596 This has been emphasized, because the majority of people who live by the sale of
597 personal services make the mistake of considering themselves free from the rules
598 of conduct, and the responsibilities attached to those who are engaged in
599 marketing commodities.








































































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