Page 52 - CPI 2019 US Catalog

“The heightened awareness raised during refresher sessions with staff has provided them with the renewed confidence in recognizing and managing escalating behaviors, then applying appropriate interventions.”
Renee Leger
City of Ottawa
Increasing confidence
Making knowledge and skills stick, refreshers help recover lost confidence so staff can identify and defuse challenging and disruptive behavior. The more opportunities for a little memory boost, the better. That’s also why we use learning theory to help structure how we design instruction. Achieving a positive and lasting effect demands ongoing training. For all of us.
Branch out
Dig deeper into a variety of topics such as bullying behaviors, verbal intervention, limit setting, staff communication, and challenging workplace behaviors with CPI’s refreshers, microlearnings, and webinars. There’s so much awesome and important content now available that continuing training can be both thought-provoking and engaging.
Stronger together
Promoting decision making in interventions rooted in our program’s core philosophy of Care, Welfare, Safety, and SecuritySM, refreshers and our other training tools assist you and your staff in confidently and effectively bringing your training to life — it helps bridge the gap from hypothetical to reality. Providing you with implementation options and flexibility, training tools like refreshers and webinars exemplify practices that maximize the effectiveness of strategies taught in the Nonviolent Crisis Intervention® program.
How often?
We’re frequently asked how often we think you should teach refreshers. We recommend every 6 to 12 months (local legislation and regulations in your area might differ). Plus, refreshers only take a few hours. And if you’ve never taught
a refresher, now’s the time to start! All refreshers come with comprehensive step-by-step facilitation tips that walk you through the process. But if you do run into issues, CPI’s training team is only a phone call away.
To learn more about refreshers, see page 24.
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For complete list of training dates visit cpicat.com/programs • 877.877.5390
PREVENTION CONNECTION - FUELING CONTINUOUS LEARNING