Page 31 - ECCS IT-ET Assessment

ITIL FRAMEWORK Key Points: •The need for an ITIL Framework and Help Desk system aligned to meeting the IT-ET needs of the school district. •Not clear at this time the effectiveness of local and contract IT support models. •The need for IT-ET support for management. instruction, and assessment practices. 30 Evernote Research, Resource, & Documentation Link - http://tinyurl.com/y5ff4jtq Research