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AMResorts Innovation´s Process
Supliers
Input
Process Activities
In Operation Hotels:
Great Ideas Program (Hotel´s Level)
New Hotels:
New Product & Services Development
(Operations & Development Corporate Level)
Output
Customer
Customer´s Feedback
Customers
Competency
Corporative MKT, social media, suppliers, ALG business partners.
SSH, Revinate, Review Pro, VSQ, Trip advisor
Benchmarking
Market Trend topics
Actual and future needs
Innovative Products, Services, Experiences & Process
Customers & Market