Page 43 - Club Braman Magazine Spring/Summer Edition

ROLLS‐ROYCE MOTOR CARS PALM
BEACH NAMED 2017 AMERICAS
DEALER OF THE YEAR
Company President Makes Personal Visit to Bestow Award.
Rolls‐Royce Motor Cars Americas has announced that Rolls‐Royce Motor Cars Palm Beach has been honored as the region’s top dealer for 2017. The dealer, part of Braman Motorcars, has been rec- ognized with a trio of awards including:
Americas Regional Dealer of the Year, given to the top all‐around dealer delivering excellence in Sales, Service, Bespoke, Provenance and all areas of customer service.
Americas Sales Manager of the Year, given to the dealer with the top perfor- mance by the sales team. The award is based on the quality of sales operations and improvements over previous year. Like all aspects of Rolls‐Royce Motor Cars, this award is not based on volume, but quality of sales operations.
Americas Aftersales Manager of the year, given to the aftersales and service
teams that delivers best on the Rolls‐ Royce promise of not only the ‘best car in the world’ but also the overall best ownership experience.
“It’s an honor to receive this recognition from one of the most prestigious brands in the world,” said Steve Grossman, Gen- eral Manager of Rolls‐Royce Motor Cars West Palm Beach. “Especially as we are preparing to open our new Rolls‐Royce showroom, it’s important that we stay fo- cused on taking care of our customers at every step of their ownership experience. Our Rolls‐Royce clients are some of the most discerning customers in the world, and I want to thank the company for rec- ognizing the work of our organization.”
Rolls‐Royce Motor Cars chooses the deal- er of the year after careful consideration of a wide range of criteria. As a brand that values the luxury ownership experience above all else, service and owner satisfac-
tion are at the top of the list. The com- pany also reviews sales and operational performance as well as client satisfaction. Every aspect of the Rolls‐Royce Motor Car ownership experience is expected
to be e ortless. That begins with the initial commissioning of a truly unique and exclusive motor car with one’s retail consultant. .”
“Rolls‐Royce Motor Cars Palm Beach has consistently delivered on Rolls‐Royce Motor Cars’ commitment to quality.” said Pedro Mota, President of Rolls‐Royce Motor Cars Americas. “Steve has built a world‐class team that set the ‘Rolls‐Royce’ standard for 2017. This is critically import- ant while we are launching the all‐new Phantom, our pinnacle product and pre- pare to reveal Cullinan, our rst all‐wheel drive vehicle. I am con dent Steve and the team is up to the task.”
43