Page 9 - NRMC Today-Spring 2024

Community
“I was the first person to have robotic surgery at NRMC. I did well and had a great recovery,” JC Townsend.
2016
from Operations for Capital
2017 Services open
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Opened Sleep Center
Named Top 100 SafeCare Hospital Received Top 100 Rural and Community Hospital Award Emergency Department tops national average
4 Star Rating on Quality from CMS Led a Community Health Summit Began the DAISY program to recognize extraordinary nurses $119 million economic impact $26.8 million impact in terms of wages and benefits for Associates 742 Associates
2015
began
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Opened Wound Care Center Pulmonology and ENT
Robotic Surgery Program
Began Hospitalist Services Named Official Sports Provider for NSU
Opened the Pain Institute ER nationally recognized for patient satisfaction
Named as a leader in reducing elective deliveries before
39 weeks
First Robotic Surgery
684 Associates
2018 • •
Named as a one of the Pioneers in Quality by the Joint Commission Purchased Rite-Aid property
766 Associates
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Improved average wait time in the ER from 110 minutes in 2013 to 22 minutes.
Reinvested $5.9 million
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Expenditures for Property, Plant and Equipment
Patient Volumes grew by
39 percent / 95,000 patients 704 Associates
“Over the past few years, the nurses at NRMC — in the ER, ICU, cardiac clinic, and floors — have always treated me with the utmost professional and personal care. Some have become like family, and I’m very thankful for their skills and care,” Mark Adkins.
“NRMC has a multidisciplinary team that focuses on each element of patient care from arrival to testing to discharge or admission. In an Emergency Department, every minute counts, and our team consistently focuses on the best way to serve each patient safely, efficiently, and effectively,” Sarah LaCour, Chief Nursing Officer.
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