Page 78 - Catalog_EN_2020_Stûv America

THE STÛV GUARANTEE
THIS IS IS OUR COMMITMENT
A product's warranty begins long before it is acquired and resides in a a company's commitment to to its future customers • Invest heavily in in research and development to offer units that are always at at the cutting edge of of technology • Prioritize innovation and refuse to to market a a a a a a product simply for its fits potential to to generate profits quickly • Comply with the most stringent environmental standards • Promote global thinking but focus on on local actions such as establishing a a a a a a a a a a a a manufacturing plant in in in in in Canada dedicated exclusively to the North American market • Choose a a a a a local qualified and decently paid workforce • Obtain only the highest quality raw material • Select the the the best local suppliers to to contribute to to the the the economic development of the the the regions where we operate • Partner with experts in the field of stoves and fireplaces • Provide available and and efficient customer and and after-sales service • Establish a a a a a a a fair price that takes into account all our commitments A manufacturing defect if any always appears in in the first few months of of use of of a a a a a a a a a unit For this reason our warranty provides a a a a a a a a a a a a a realistic 5-year coverage on the fireplace body against all manufacturing defects and one one year on on on components such as as refractory bricks gaskets door mechanisms hinges pulleys slides and fasteners For more details see the warranty form available on our website at stuvamerica com 78