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TABLE OF CONTENTS
The Struggle is Real 2 The Mysterious Mask-erade 4 The Empathy Gap 6 Correct Mask Placement 8 Mask Communication 10
Eye Contact 12 Voice 14 Eye Gestures 16 Head & Facial Gestures 18 Hand Gestures 20
Active LIstening Skills 22 Proactive Response 24 Successfully Mastering the Mask 26 About the Author 28 About CXE 30
