Page 7 - My Office Hosted VoIP

Specification
Feature
3-Way Call
Address Book Auto-Attendant Broadcast
Business Continuity Busy Lamp Field Call Alias
Call Barring
Call Divert / Forward Call History
Call Park
Call Pick Up
Call Recording
Call Reporting
Call Transfer
Call Waiting
CLI Presentation Click to Dial Conference Bridge CRM Integration Directory
Fax to Email
Instant Messaging Mobile App
Mobile Twinning Music on Hold Number Presentation Pin Protected Dial Presence
Reporting & KPI
SMS
Time Based Routing Video Call
Voicemail
Wall Boards
Web Portal
Description
Bring colleagues into your call
User shared and company address books
Directs caller to relevant department at press of a button
Makes announcement across a group of handsets
Network failover setting at user level
Indicates which user / lines are in use
Outbound calling using alias
At user and company level
Always, busy or no answer
Calls made, received, missed and search
Call park and unpark bay
Call pickup, group pickup, call pickup redirected
Call recording, retrieval, download and storage
Report on individual activity or create call groups to report on
Call transfer announced or blind
Call waiting
CLI selection on outbound calls
Click to dial from your PC
Conferencing facility
CRM CTI integration (additional charges may apply)
Directory with company, private and external contacts
Receive faxes as email
IM Service with presence
Your Android or iOS device becomes an extension of the system
Mobile to desk phone
Music or audio information played whilst on hold
Set a certain number which is presented to the public
Pin protected outbound dialing
Presence status and away when idle
At user, group and company level
Send SMS from your desktop
Time based routing, multiple calendar/schedule, call management planner
On selective handsets only
User VM, group VM, VM to email by user or group, dedicated VM, VM to SMS Call overview, inbound calls, outbound calls, agents inbound calls, queued calls Web portal access, user and admin levels