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“I enjoyed the course and felt that the content covered was interesting, helpful and relative. This course and the hand book will be great for me too always refer back to. I was confident in my trainer’s knowledge and have thoroughly enjoyed everything she taught me...
Pure Service Excellence Course 2018
“The best training programme I have ever had. Sophie is the best.
She is always helpful understanding and always being sure that we understand everything. The programme is very well designed, easy to understand with vast knowledge. I learned a lot during this training period and I will be doing more Courses with The Crew Academy in the future. Thanks Sophie. It was really great pleasure to meet you and learn from you.
Pure Service Excellence Course 2018
“Bec's is a wonderful coach, she keeps things interesting, gives honest feedback and I was very happy that she found out ahead of time the key focus points that we as individuals wanted to focus on ad learn more about. I would and will happily recommend this course to others.
Pure Service Excellence Course 2018
“Great Course! I have walked away from this week with so much more confidence regarding service, as well as overall. Sophie and Becs are fun, knowledgable trainers that make this course so positive! There was a lot of information put into the 5 days, but the Wednesday day out was awesome! The practical learning was so beneficial, being able to learn and taste both coffee and wine was awesome. Would 100% reccomend this course to a friend!
Pure Service Excellence Course 2018
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the crew academy