Page 24 - Interior Programs 2024/25

About the course
The Crew Academy's GUEST-accredited Advanced Valet Service
course equips students with the expertise needed to provide
unrivalled luxury valet services and anticipate guest needs on
board.
Discover the art of establishing rapport with guests whilst
upholding absolute confidentiality and discretion. Learn expert
skills from assisting guests and managing household tasks to
acting as a trusted personal assistant and even chauffeuring.
Handle guest belongings with meticulous care and expand your
garment knowledge to confidently assist with wardrobe choices.
Master basic sewing techniques for efficient repairs, as well as
specialised care for delicate items. Refine your ironing and
pressing skills across various garments and learn how to maintain
different shoe styles.
Finally, elevate your personal valet services by anticipating guest
needs, meticulously planning before arrival, and exceeding
expectations to create a truly exceptional experience.
Course Format
Total of 18 hours of blended learning which takes place online
allowing students to join from any time-zone and location.
• Video introduction to Unit (10 minutes)
• Guided e-learning / Self-study through Virtual Learning
Environment (12.5 hours)
• Series of multiple-choice knowledge checks throughout
course
• 1:1 tuition with trainer (1 hour)
• 2-part practical assessment comprising of:
• 1 research assignment
• 1 video assignment
• Online written examination (1 hour)
Who?
Experienced and senior
steward/ esses
Where?
eLearning
When?
Self-paced
Modules
1 Criteria for efficient
valet duties
2 Guest care and wardrobe
management
3 Handling Guest Items
and Grooming Care
4 Pre-arrival handling
for valets
£400
Advanced Valet Service.
GUEST Unit 09
To view full
course details, visit
https://yachtcrew.uk/courses
/85-advanced-valet-service-
iami-guest-unit-09/
To discuss an application,
email info@yachtcrew.uk
22 YACHTCREW.UK
03 / ADVANCED PROGRAMS