Page 4 - Eastern Europe

TESTIMONIALS
Here are some nice things our clients have to say!
Downtown
Providing Fascinating Travel Experiences
I discovered Downtown Travel/Holidays with Downtown a few years ago when I went on a FAM trip with Claudia to Colombia. I was already a fan of Cartagena, but that trip opened my eyes to so much more of Colombia, and I have never looked back!
From then on, I have turned to D.T.T./Holidays with Downtown, Rosa Felix in particular, first when planning Group, F.I.T., and my personal travel to South America, the Caribbean, and Europe. Flights, transfers, excursions, hotel stays...Rosa sees to every detail. My clients are asking for another trip as they board their flights home.
I am fully aware of what goes in to planning an amazing travel experience, and from the very beginning, I was impressed by Rosa's attention to detail, sense of humor, and knowledge of the destinations. You all have a forever travel partner in me and my agency.
Ingrid T. A
Thank you for your travel planning expertise! Our trip to Italy filled us up physically, intellectually, spiritually and emotionally. Because of all the details you took care of, we were relaxed, never worried about a thing and could focus on having a great time. You arranged for reliable, highly educated and well-connected guides that helped us deeply appreciate the history, art and culture of what we saw. All the hotels you arranged were in great areas, safe, clean and comfortable. The travel pack you put together with all our tickets and reservation information was beautifully organized and added to the ease of our trip. Oh, and thanks to the disinfectant wipes you provided, we stayed healthy. No germ filled airplane tray tables for us!
I seriously can't imagine planning another vacation without you. Thanks again for taking such good care of us.
Diane and Victor – San Francisco, CA
We would certainly put ourselves in her capable hands again.
I want to thank you for all your help. We had a wonderful time. I must say the highlight of the trip, for me, was our time spent in the Shetland Islands. Our trip to Scotland was one of my best vacations ever! Thanks again for all your efforts to make our trip enjoyable. It certainly was. Nancy T., Albany, CA
The trip was ABSOLUTELY INCREDIBLE. From Rome to Sorrento and all the tours and walking in between. I can't pick what was the top moment, although that boat trip around Capri was mind blowing.
I can't thank you and your staff enough for the beautiful planning that went into the trip to make it the memory of a lifetime. Every tour, airport pickup and drop off, and transfer in between went off without a hitch. I will definitely keep you mind for my next trip, whenever that may be. Again, THANKS SO MUCH.
Peter, Louise, and Gina, Levittown, NY
Dear Claudia,
I want you to know how much I appreciate the excellent job provided to my group during our tour in Dubai. Your attention to detail, great communication skills, and knowledge made the experience even better than I expected. The desert tour was amazing and the whole group was very excited for it. I won't hesitate to bring future clients to your company,
Thank you for your hard work and dedication to this tour. We really appreciate all that you do. Miryam
Scotland lingers, and will for a while, as it was a very memorable trip. The itinerary you arranged worked out very well. Nancy and I were very happy with all of it. The pick-ups were efficient, the drivers courteous (even the one at 3 a.m.!). The local guides, in Edinburgh and Glasgow, were knowledgeable and fun, easy to converse with, and tailored their tours to our interests. The hotel locations in Inverness and Glasgow, we found to be excellent. The apartment in Edinburgh was nicely located; walkable to the sights we wanted to see.
(The tour we book for Shetland, Shetland Wool Adventures, was superb! Lots of knitting instruction, visits to wool mill and farms, drives over the Shetland Islands which are beautiful.
If any of your clients want an adventure in Shetland and are interested in the knitting/wool industry there, I would highly recommend it.)
Thank you so much for your service and advice. Nancy and I enjoyed every part of this vacation.
Carolyn T. San Francisco,
Sandy planned our trip to Colombia. The time and thought put into the planning made for a wonderful trip. We had a tour guide in each city, and they met us at the airport, and had a driver and car, for the guided part of the vacation. The tour guides were incredible. They had an answer for every question, gave us the history of each city and provided an incredible experience. Each tour guide was proud of their heritage and city. The guides even took us back to the airport to make sure we checked in the right place. Sandy is a wonderful travel agent. She listens to what you want, from your trip and goes out of her way to accommodate you. I met Sandy on a tour of Israel, last March. I was lucky to have met her and recommend her and her team to help plan your next vacation. She will help to make it something you will always remember. We could not have planned it any better.
Eden N. & Brad G, New City, NY
Cuba
Just want to tell you we had a fabulous time; thank you for everything. You arranged a real 5 Star experience for us. No WIFI issues, great salsa classes and teachers, wonderful tour guides and drivers, and excellent hotels. The itinerary was perfect.
Yvonne says we should use you in the future; she was very impressed with your work.
Patty Z., Yvonne C.
Dear Luciana,
Allow me to share with you the feedback from Dr. Coates regarding his trip to Brazil.
“This trip to Brazil is the highlight of all my trips. We had a great time. The service provided was impeccable and highly professional, especially the guides, drivers, and other persons involved. Thank you for an amazing and beautiful trip” Indeed, it is really pleasant to work with you, simply for answering all my requests and questions in a timely manner. Having been in the tourism industry for the last 54 years, I must say working with you has been a pleasurable experience.
Tewfic J. S.
We just arrived back in the United States from our stay in Ecuador and Peru. I want to follow up with you on our experience... we were thrilled with the level of service provided in Peru. Your representative met us at the airport and accompanied us every step of the way during our time in Peru. Every representative spoke English. All were knowledgeable and helpful. None of the four of us had ever experienced the level of service provided by them. All of us would highly recommend the operator to anyone who wishes to visit Peru. All of us wish to thank you for booking us with the operator. You made an excellent choice.
Blessings. Maria B
We had a wonderful time in Argentina. Great trip! I want to thank you for all your assistance. All services provided by your representatives were excellent. All pick-ups were on time with no problems. Service at all hotels was very good, especially in Iguazu, excellent hotel. I will highly recommend this trip to anyone interested in big city excitement and beautiful nature. Hopefully I will be able to visit Argentina again. Once again, I want to give you a big thank you for all your help. Ruben
4 For prices and other details visit www.holidayswithdowntown.com