Page 11 - Topbox Proposal for Marriott - Final
P. 11
Topbox Alternate Solution - 2
• Blended technology solution – Full LVCSR and Topbox Call Preview
• 17.5% Full LVCSR to obtain statistically valid sample for CX and OE analytics
• 82.5% Topbox Call Preview – Up to 30 impactful utterances identified on every call
• CPM for Topbox Call Preview is $0.0043
• Monthly Cost - $125,600 billed quarterly at $376,800
• Annual pre-payment discount - 5%
• 86 Languages supported – up charge for language dependent on volume
• Launch Fee – waived
• No Training Fee
• Assigned Customer Success Manager included in pricing
• 180 Day evaluation period – T for C at end of period
• 2 year agreement
CONFIDENTIAL 11
