Page 18 - Capricorn IAR 2020

GROUP CHAIRMAN’S MESSAGE
GROUP STRUCTURE AND OUR STAKEHOLDERS AND REPORTING SCOPE HOW WE CREATE VALUE
Unprecedented events have inspired a new way of doing business. We will continue to change, build and rebuild, because we are stronger as one.
Sybrand Coetzee, Managing director
Since commencing operations in 2006, the bank expanded its network to 12 branches and 13 BG Finance offices countrywide, offering an increasingly broader range of products and services in response to market needs. To increase branch efficiency and branch focus on sales, the back-office operations of all branches are centralised. The bank opened the Group’s first “branch of the future”, which diversifies the services offered to clients within the branch.
Bank Gaborone offers personal and corporate products and services tailored to different market segments:
• Deposit accounts for individuals and businesses including current, savings, investment and call accounts, as well as foreign exchange products and services
• Loan accounts including vehicle and asset finance, home and building loans, unsecured lending through BG Finance, commercial loans and overdraft facilities
• Bancassurance including short and long-term insurance
• Electronic channels including internet banking, mobile app and SMS banking, bulk
payment services, ATMs, point-of-sale devices and SMS notifications
• Private Banking financial solutions
The bank increased its market share by 1.1% over the past three years to 7.5% this year and aims for medium-term growth to a 10% share.
Our combined ideas, diversity, solutions and experience continue to unlock our future. As a team, we are stronger as one.
Peet van der Walt, Managing director
Cavmont Bank is a 100% subsidiary of Cavmont Capital Holdings Zambia Plc (“CCHZ”) and was established in 2004. CCHZ listed on the Lusaka Stock Exchange (“LuSE”) in September 2006. Cavmont Bank provides corporate, investment, retail and community banking services.
Cavmont Bank offers its customers various investment products, ranging from term and fixed deposits to asset-backed securities. Payment solutions include real-time gross settlement, direct debit and credit clearing, as well as foreign exchange services. It also offers the e-Cavmont internet banking facility. Its personal, business, treasury and credit products include:
• Personal savings, transaction and loan products
• Business transaction and loan products
• Foreign exchange trading and deposit accounts
16
Lusaka, Zambia
Head office 2004
Date of establishment
231
permanent employees (2019: 308)
5%
contribution to net profit after tax (2019: 5%)
Gaborone, Botswana
Head office
2006
Date of establishment
305
permanent employees (2019: 295)