Page 50 - Capricorn IAR 2020

FINANCIAL DIRECTOR’S REVIEW STRATEGY AND MATERIAL MATTERS GOVERNANCE REPORT
Capricorn Group employee profile
Namibia* Botswana South Africa Zambia
Total and average %
Permanent employees
% male
% female
% permanent of total employees
% contract
Total 2019
1,749 317 23 317
2,386
2019 2018
64 63 78 78 32 30 60 60 34 30 64 61
2 2 15 28 62 52 15 11
8 9
5 6 2,248 2,600 3,168 3,304 3,100 400
23.6 18.5 98.34 98.16
1,749 37 63 305 35 65 8 62.5 37.5 231 54.3 44.9
97.5 2.5 97.44 2.24 42 58 98.7 1.3
2,293 47.5 52.5 83.8 16.2
Total 2020
1,793
313
19
234
2,359
* Includes employees for head office, Bank Windhoek, CAM, Namib Bou and Capricorn Capital.
Group indicator
Female permanent employees (%)
Racially disadvantaged permanent employees (%)
Women in senior management (%)
Women in middle management (%)
Racially disadvantaged employees in senior management (%)
Racially disadvantages employees in middle management (%) Non-Namibian workforce (%)
New employees age <24 (%)
New employees age 25 – 35 (%)
New employees age 36 – 45 (%)
New employees age 46 – 55 (%)
Staff turnover annualised (%)
Training hours Bank Windhoek, CAM and Namib Bou (hours)
Training hours Bank Gaborone (hours)
Training hours Cavmont Bank (hours)
Total investment in training (N$ million)
Diversity score from the Namibia Preferential Procurement Corporation (%)
Keeping safe connections
2020
63
78
45
59
39
66
2
14
71
14
0
5
1,824
2,558
2,120
7.1
98.87
48
Employees are the core of our business, and they had many questions, fears and anxiety regarding the COVID-19 pandemic. With many decisions being taken on short notice, one of our key success factors was proper and rapid communication to employees.
The MyCapricorn internal employee mobile site proved to be an essential platform. Although still in its infancy, the platform enabled employees to stay abreast of latest developments and proactive measures we were taking.
Employees were alerted to important updates by way of SMS. By logging in via mobile devices, they could read what management had decided before returning to work. Thus, they were prepared about expectations, available help and what needed to be done. Employees can ask questions on the site relating to aspects they may be unsure about, including how to inform their supervisors of travel arrangements, emergency numbers and frequently asked questions.
In making use of online technology that is easily accessible and understood by our employees, MyCapricorn served as an innovative communication tool for employees who work remotely.
Concerted efforts are underway to modernise the learning infrastructure. The aim is to gradually shift the face-to-face versus online learning ratio in favour of online learning.
CASE STUDY