Page 73 - Capricorn IAR 2020

Risk and governance structures aligned to material matters
Material matters affect or influence the success of the strategy and our ability to create value. Where the Group is able to mitigate or address material matters directly, it does so through the principal risk frameworks as indicated in the table below. Material matters are overseen through the governance structure also reflected below.
Material matter
Ethical leadership
(business and management)
Credit risk management and mitigating losses due to bad debt
Financial and cybercrime
Meeting customer needs and expectations
Demand for specialist skills driving focused development, training and diversity
Responding to a changing regulatory and operating context
Fintech, insurtech and evolving digital assets
Enhancing and optimising management and operational systems
GPRO oversight
People risk Compliance risk Reputation risk Operations risk
Credit risk
Capital risk Liquidity risk Market risk
Finance and tax risk
Technology risk Reputation risk Operations risk Compliance risk People risk
Reputation risk Strategic risk Operations risk
People risk Compliance risk Reputation risk
Legal risk Compliance risk Strategic risk Reputation risk Operations risk Finance and tax risk
Technology risk Operations risk Reputation risk
Operations risk Technology risk People risk
Board committee oversight
BARC, BSEC, Group HR committee and Group Remco
BARC, board credit committee (“BCC”)
GBITC
BSEC
Group board HR, Remco
BARC
GBITC
BARC
2020 INTEGRATED ANNUAL REPORT
Read more about the material matters on page 42 and the strategic landscape shaping our current and emerging risks from page 41.
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