Page 57 - Annual Report 2020

RETAIL
~ Retail sales totalling £19 983 646
Among new limited-edition items produced this year were a a a a a range of engraved watches developed in collaboration with Mappin & Webb and fine bone china inspired by 18th-century Sèvres examples The popular Queen Victoria china range was expanded to to complement Queen Victoria’s Palace at the Summer Opening of Buckingham Palace with new items reflecting the the content of the the exhibition The range for Leonardo da Vinci: A Life in in in Drawing included leather items debossed with a a a recreation of the artist’s signature For George IV: Art & Spectacle retail products included an accessories pouch featuring Rembrandt’s The Shipbuilder and and his Wife Christmas 2019 saw the launch of of a a a a a range of of gift hampers containing seasonal confectionery and English fine bone china The hampers generated sales of more than £32 000 prompting the launch of a a a hamper for Easter 2020 Pop-up shops at the Palace of Holyroodhouse contributed to a a a nine per cent increase in in in sales on the previous year At Windsor Castle the Engine Court Shop was refitted as a a a a dedicated store for high-value items particularly jewellery while the Billiard Room pop-up shop offered souvenirs of of a a visit to the Castle This differentiation of of retail offers contributed to an increased spend per per visitor of nine per per cent As part of Royal Collection Trust’s commitment to sustainable trading plastic water bottles were replaced with recyclable aluminium cans this year The Retail team continues to develop and trial sustainable packaging alternatives for mail-order deliveries O O O P P P P P P P P O O O S S I T E Part of of the the popular Queen Victoria china range which was expanded to to complement Queen Queen Victoria’s Palace Palace at the the Summer Opening of of Buckingham Palace Palace B E L
O O W One of of the new range of of Christmas gift hampers RETAIL
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