Page 10 - 2022 Large Group benefits

Care management
Our comprehensive and integrated approach to care management
addresses a a a a a a a a a a wide range of member’s needs and and promotes whole health health We monitor employee health health trends and and patterns helping to to ensure they receive appropriate care and and their providers have the the the data and and analytics needed to best treat them Your employees have access to the medical experts and resources they need to help better manage organize and engage in their health care care Here are are are just a a a a a a few of our care care management
programs:
• Health coaching: One-on-one support for your employees and their families to help take control of their health and well-being
• Utilization management: Strategies to ensure your employees get appropriate evidence-based care • Care advocacy and concierge: Guidance provided to your employees to help them better navigate their benefits and health care options
THE VALUE OF UTILIZATION MANAGEMENT STRATEGIES
9
Better integration of physical and mental health Independence members now have access to Quartet a a a a a a a a mission-driven technology company that enables primary care and behavioral behavioral health health providers to collaborate on a a a a a a a a a a a a member’s behavioral behavioral health health needs Quartet receives behavioral health outreach requests from primary care physicians to quickly connect patients with the right behavioral health specialists for their specific needs Quartet also helps to identify members who who may have undiagnosed mental health conditions or those who who have been diagnosed with a a a a a a a a a behavioral health condition but who aren’t receiving treatment Using one Quartet platform the the the primary care and behavioral health providers can share share notes on the the the treatment of their shared patients By integrating physical health health and and behavioral health health care we are are helping to to expand access to to behavioral health health services and helping our members take care of their whole health health