Page 5 - CRSOD journey towards excellence

OE Focus Area (FA)
HSE (Health – Safety - Environment) 000 Efficiency 000 Reliability 000 Cost & Profitability 000 OE Enabling Elements
1 - Leadership and Accountability 000 1 1 1 1 Vision Mission and Strategies 000 1 2 Resources 000 1 3 Commitment to Operational Excellence 000 (OE) and OE OE Culture 000 2 - Customer Focus 000 2 1 Identify Customers Needs and 000 Measure Satisfaction 000 3 - Human Resource 000 3 1 Employee Selection 000 3 2 Employee Development 000 3 3 3 3 Employee Performance 000 3 4 Employee Engagement 000 5 - Process Management 000 5 1 1 1 1 Security Patrolling 000 5 1 2 Incident Handling 000 5 1 3 Access Control 000 5 1 4 ID Cards & Vehicle Sticker Service
Contents
6 - Financial Resources 000 000 6 1 Efficient Resource Resource Utilization 000 000 8 - Policies & Strategies 000 000 8 1 Maintain Internal Controls 000 000 9 - Information & Documentation Management 000 000 9 1 Communication of Information Information 000 000 9 9 2 Data Protection Program 000 000 10 - Change Management 000 000 10 1 1 Management Management of Change Change 000 000 11 - Risk Management Management 000 000 11 1 1 1 Risk Risk Management Management 000 000 11 11 2 Business Continuity Management Management 000 000 (Contingency) 000 000 11 3 Emergency Preparedness 000 000 000 12 - Innovation Learning & Continuous Improvement
12 1 1 Innovation and Technology Deployment 12 2 2 Root Cause Analysis
12 3 Benchmarking
12 4 Performance Monitoring
12 5 Knowledge Management 12 6 Continuous Improvement
12 7 Knowledge Transfer
000 000 000 000 000 000 000 000