Page 606 - Mainline-Catalog-2021-Q3

VENDOR INFORMATION
Terms & Conditions, Customer Service Contacts
34 GEORGETOWN BUILDING SOLUTIONS, LLC – Items with this symbol are ordered directly from Georgetown Building Solutions, LLC. To place an order or for Customer Service Inquiries: Customer Service Hours: Monday through Friday 8:30 AM to 5:00 PM (EST) Customer Service Phone: (469) 478-3170 Customer Service e-mail: support@georgetownsolutions.com Shipping: Order minimum
1 tub. Prepaid Freight for T/L orders. Up to $150 freight credit on 3 or more freestanding tubs, in multiples of 3. Returns: Return goods authorization from Georgetown Building Solutions, LLC required prior to returning any product. Warranty: Hajoca locations should contact Georgetown Building Solutions, LLC customer service to report suspected defective products, or Bruce Sikes at
(704) 292-2037 - bruce.sikes@hajoca.com. Full warranty information is available at www.luxartcollection.com.
35 DURAVENT – Items with this symbol are ordered directly from Duravent. To place an order or for Customer Service Inquiries: Customer Service Hours: Monday through Friday 7:00 AM to 4:30 PM (PT) Customer Service Phone: (707) 451-7003 Customer Service Fax: (707) 446-4740 Customer Service e-mail: jmcculloch@duravent.com Shipping Terms: Prepaid Freight for orders $1,500 and above. Returns: Return goods authorization from Duravent required prior to returning any product and are subject to restocking charge. Warranty: Hajoca locations should contact Duravent customer service to report suspected defective products, or Bruce Sikes at 704-292-2037 - bruce.sikes@hajoca.com. Full warranty information is available at www.mainlinecollection.com.
36 TRIBAL MANUFACTURING, INC. – Items with this symbol are ordered directly from Tribal Manufacturing, Inc. To place an order or for Customer Service Inquiries: Customer Service Hours: Monday through Friday 8:00 AM to 5:00 PM (EST) Customer Service Phone: (269) 781-3901 Customer Service e-mail: shae.pratt@tribalMFG.com Shipping Terms: Prepaid Freight for orders of $750 and above. Returns: Return goods authorization from Tribal Manufacturing, Inc. required prior to returning any product and are subject to restocking charge. Warranty: Hajoca locations should contact Tribal Manufacturing, Inc. customer service to report suspected defective products, or Bruce Sikes at 704-292-2037 - bruce.sikes@hajoca.com. Full warranty information is available at www.mainlinecollection.com.
37 BMI USA, INC. – Items with this symbol are ordered directly from BMI USA, Inc. For Customer Service Inquiries: Customer Service Hours: Monday through Friday 7:00 AM to 5:00 PM (EDT) Customer Service Phone: (800) 361-1452 Customer Service Fax: (800) 561-8579 Email inquiries: usaservice@bmicanada.com Shipping Terms: $1,500 Mainline only or $750 Mainline products and $750 BMI products for FFA. Returns: Returns require written authorization and are subject to restocking charge. Warranty: Hajoca locations should contact BMI USA, Inc. customer service to report suspected defective products, or Bruce Sikes at (704) 292-2037 - bruce.sikes@hajoca.com. Full warranty information is available at www. mainlinecollection.com.
606