Page 13 - Evolved Strategic Marketing Brochure

The customer journey is often talked about and rarely paid attention to to with enough detail Understanding that the start of of this journey happens with with absolutely no interaction with with an an an employee of of of your company it it it needs to be be basically full proof Otherwise you you you you lose them before you you you you even knew you had a a a a shot An in-depth inspection of this journey can lead to tremendous resutls for your marketing strategy The customer journey doesn’t end when you have gotten that prospect
signed up for a a a service or or product In many respects this is is is is just the the beginning of the the journey Keeping a a a a a a a a client client satisfied and purchasing more services is is is is 85% cheaper than
getting a a a a a new client client into your company Inspecting how how how a a a a a a a a a a a a client client journeys through your your company is a a a a a a a a a a a a must Seeing how how how that client client interacts with each each person in in in in in in your your organization and how how how marketing marketing can enhance each each step of the process is vital for any marketing strategy