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February 2020 www.intellinews.com I Page 5
The most popular products ordered from Yandex' grocery delivery service are water, bananas, lemons, eggs and milk, although most of these items are more expensive than those offered by competitor Perekrestok.
The order process works as follows: a customer makes an order, and, when it arrives, a warehouse employee sees it on their smartphone and collects the ordered items within a few minutes. Then, a courier then delivers the order on
a bicycle, which normally takes up to 10 minutes, making the total 15-minute delivery time realistic.
While still in the process of establishing a strong presence in Moscow's groceries delivery market, Yandex.Lavka already plans to launch in
St Petersburg in the first quarter of 2020. However, it may face serious competition in that market.
Delivery Club, the country's largest restaurant- delivery company, which entered a joint venture with Russia's largest, state-run lender Sberbank and Yandex' major competitor, Mail.Ru Group, late last year, has already launched in the "Northern Capital" in collaboration with local service Samokat.
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