Page 202 - FLL Virtual Binder 2018

Culture and Change
Quality programs, re-engineering, or improvement initiatives alone are not enough to achieve desirable change. They must be integrated with an overall approach to changing an organization’s culture. Improvement initiatives are often unsuccessful because they are treated as a technique, tool or program of change, not as a fundamental shift in the organization’s direction, values, and culture. To have continuous improvement, means continuous change. If you change a process, software, or equipment but the people’s thinking and interactions remain the same, the benefit the company will gain from that initiative is limited. Organizational culture is essential for implementing lean practices, adapting to the turbulent environment and becoming a truly high performing company.
This module addresses key aspects of culture and change and how to move your team toward a culture of continuous improvement that is effective and sustainable.
Learning Outcomes for this module:
Ø Optimize your role in creating a Continuous Improvement Culture
Ø Recognize drivers that precipitate change and barriers that block change
Ø Identify the key components and roles in an effective change plan
Ø Understand the importance of human transition in implementing change and how to support people in transition
Ø Apply strategies to gain buy in and create conditions for change readiness
Front Line Leadership Module: Culture and Change
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