Page 25 - FLL Virtual Binder 2018

5. A principle of C.I. is to make the process flow. This means:
The parts or information flow towards the customer in a tight, integrated sequence.
One piece flow is used rather than batch manufacturing to eliminate inventory between processes.
C. Parts or information do not sit waiting for approval or materials. D. All of the above.
6. The principle of pulling from the customer means:
A. B.
The supplying area produces in response to signals to replenish what has been consumed by the customer process.
A.
B. An activity is begun when the functional area is ready.
C. The supplying area produces in response to the availability of supplies. D. All of the above.
7. PDCA is an important continuous improvement tool. PDCA stands for:
A. Planning, Demonstrating, Coaching, Accountability.
B. Plan, Delegate, Count, Act.
C. Plan, Do, Check, Act.
D. Please Don’t Change Anything.
8. The role of a leader in a Continuous Improvement world means:
A. Asking questions and helping people to see the process.
B. Giving feedback to team members and earning their respect.
C. Customer first and focus on continuous improvement.
D. All of the above.
Front Line Leadership Module: Communicate to Lead
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