Page 3 - NewsLync Winter 2014

NewsLync by Telecom Reseller 3
Winter 2014
NewsLync by Telecom Reseller
3
Winter 2014 NewsLync by Telecom Reseller 3
Summer 2014
Proteus Enterprise now
detail record (CDR) database and analyzing
ensure optimal use and maximum cost efficiency
data in real time through Proteus’s costing and
of their system. Key information that is analyzed DICKEY DICKEY
reporting engines. It represents the data in
includes:
Microsoft Lync Certified
reports, dashboards and wallboards designed for
• identification of cost savings
company executives, IT and telecom managers,
Time and money—Keeping Lync installations simple saves both
• real-time usage monitoring and exception
Time and money—Keeping Lync installations simple saves both
Sales and Marketing managers and Service and
alerting
Care facing this challenge head on, and cut-
By Frederic Dickey, Vice By Frederic Dickey, Vice
and configuration time necessary to deploy and configuration time necessary to deploy
a•rceapfaciitnygplathninsincghanlldentrgenedhreapdorotin,g and cut-
BSuoprpdoert mCoanatrgoerllse. r (SBC) is needed to con- Border Controller (SBC) is needed to con-
neMct,icmroesodftiaLteynScI2P01v3adriealinvceress,traenadmtlirnaendscode nect, mediate SIP variances, and transcode
Presiden
alogngeiwng solluttioionnhacsabneebnefuslilgynceifirtcifiaendt.wTithis is a new solution can be significant. This is
t•inpgroidnuscttaivlliatytiiomnpcrovsetms ienthalf in the process. ting installation costs in half in the process.
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media streams to ensure seamless connec- ro
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particularly true when the customer is look- MpiacrtoiscouftlaLrylynctr2u0e13w. hen the customer is look-
Connecting a TDM-based PSTN or a • cosCt aonanlyescistianngd alloTcDatiMon-based PSTN or a
cmomemdiuansictaretiaomnssfotrotheenususerres isneayomulrebsusscinoenssn,ec-
anagement, Sangoma Technologies
Managecmarerinetr,-gSrandgeosmoftawTaercehsnoolulotigoinesand
ing to integrate voice services in the Lync legacy PBX to Lync requires a media or tivity.Whilethevarietyofconfigurations
inPgrottoeuisnEtengterraptreisveoisicdessigenrvedicteospirnovtidhe Lync
•lfergauadcytraPcBkiXng to Lync requires a media or
tivity.hilethevarietyofconfigurations
services which empower organizations
so they can find and communicate with the
or system integrators and resellers of or system integrators and resellers of
VoIP gateway. In
VoIP gateway. In an all-IP network or
and combinations can seem dizzying, keep- and combinations can seem dizzying, keep-
environment with a legacy PBX system or an all-IP
network or
througMh cicormomsoufnt icLatyionnc ananaldytiocst,haenrnoteulnecceodm- Microsoft Lync and other telecom-
beunsivniersosnesmweintht dweittahilead linegsiagchyt inPtBo Xthesirystem or
Proteus Enterprise for MS Lync does this
the PSTN. Some market-leading providers right person, right now. It works across different
when connecting to SIP trunks, a Session when connecting to SIP trunks, a Session
ing deployments simple keeps installation ing deployments simple keeps installation
thatthmeiruPnrioctaetuiosnEsntseorlpurtisioencasl,ltahcecoiunnstainllga&tion MthiceroPsSoftTNLy.nSco20m1e3imnvaersktmete-nlet,ahdeilnpgingprtoviders byintegratingwiththeMicrosoftLynccall
munications solutions, the installation
locationsandtimezonesusingavarietyof
costs down and productivity up. costs down and productivity up.
communication methods such as instant
Sangoma master reseller, Advanticom, Sangoma master reseller, Advanticom,
WORLD CLASS CUSTOMERS USE WORLD CLASS PRODUCTS: Ericsson • Fonality • G3 • Genesys • Gradwell • Hewlett Packard • Huawei • IBM • Indian Army messaging, conferencing, and enterprise voice.
based in Pittsburgh, reports that it is based in Pittsburgh, reports that it is
Microsoft unified communications can also help
WORLD CLASS CUSTOMERS USE WORLD CLASS PRODUCTS: Ericsson • Fonality • G3 • Genesys • Gradwell • Hewlett Packard • Huawei • IBM • Indian Army
increasing productivity and reducing instal- increasing productivity and reducing instal-
loartgiaonizactiosnts rebdyucedtehpelopyeirnagtintghceostSs aonf gtroamveal, •• • •
lation costs by deploying the Sangoma
NteletcBomordanedr ILTy, wnchilEexalplorewsisn–gathuenmiftyoiinmgprgoavte- NetBorder Lync Express–a unifying gate-
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way and SBC – to connect traditional voice
their business outcomes in a sustainable way.
way and SBC – to connect traditional voice ramamDeDen
and Lync networks in its enterprise Lync
anDdavLeyEnlscton,eMtwanoarkgisnginDirtescteonrtoefrUprniisceodLeync M Mill • •
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and Office 365 projects. Advanticom is a
SaynstdemOsfinficSeou3th65Afrpircoajceocmtsm.eAndtsv,a“Cnetirctiofimcatiosna
icrocro DeDell
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Managed Partner of Microsoft with Gold Managed Partner of Microsoft with Gold
with Microsoft on the Lync platform is a valued
• I• Inex •x •
Competency, and has extensive experience Competency, and has extensive experience
achievement, with the growing portfolio of
with Lync, Exchange and Office 365, as nteltelemetretre
with Lync, Exchange and Office 365, as
deployments in South Africa, utilizing Proteus
well as having deployed thousands of tele- ePePeemmm
well as having deployed thousands of tele-
Enterprise and Lync. Ongoing integration is
phony systems from providers like Cisco, phony systems from providers like Cisco,
er •r •• CoCo
CONNECT WITH SANGOMA CONNECT WITH SANGOMA
essential in the industry, as more customers move
Toshiba and Mitel. Toshiba and Mitel.
Int Intco o •
According to Advanticom president According to Advanticom president
eraerac CisCisc
Brian Conboy, the NetBorder Lync Express Brian Conboy, the NetBorder Lync Express
Certification with Microsoft on
ctivtivem •m •
enables the company to implement a com- enables the company to implement a com-
plete Lync or Office 365 deployment in e In Inecoco
plete Lync or Office 365 deployment in
the Lync platform is a valued
less than half the time compared to the teltelli TelTele
less than half the time compared to the
traditional multi-server model. He reports atrcahditeiovnealmmeunltti-,swervitehr mthodeelg. rHoewrienpogrts
ligegentishish
Session Border Controllers Session Border Controllers
that the unique combination of a com- that the unique combination of a com-
ncece • BriBrit
FROM SANGOMA FROM SANGOMA
pleotertMfoilcirosoft dLeypnclosyermveer nentsviirnonment plete Microsoft Lync server environment
• M Mft •t •
comprised of an SBC, gateway, active comprised of an SBC, gateway, active
South Africa, utilizing Proteus
TT TT •dsodsof
directory, MS Office and Lync in a single directory, MS Office and Lync in a single
• N Noroaroa
Starting at Starting at
appliance, along with the ability to leverage appliance, along with the ability to leverage
Enterprise and Lync
existing Office 365 subscriptions, delivers a okiakia • B• B
$955 $955
existing Office 365 subscriptions, delivers a
powerful solution in an easy-to-install, all- powerful solution in an easy-to-install, all-
• O • Oekeeke
in-one package.
towards the Lync 2013 platform as a unified
in-one package.
raracBrekrek
In the Cincinnati region, InTrust IT is
commInunthiceatiConinscsionluntaiotin.rAegsimono,reIPnaTrtrnuesrts aITndis cle •le •g • • B
also leveraging the flexible capabilities of
CaulstomlevrseirnasgisitnogntcheertiflfiedxiMbliecrocsaopftabpirloidtiuecstso,f
Or Oraeining
the Lync Express appliance to efficiently the Lync Express appliance to efficiently
Proteus Enterprise is proving to be one of the top
angng BoBoe
The most cost-effective, easiest to manage enterprise Session The most cost-effective, easiest to manage enterprise Session
deploy Lync and Office 365. InTrust IT is deploy Lync and Office 365. InTrust IT is
choices for call accounting and management.”
also a Sangoma master reseller as well as e •e • ks •s •
Border Controllers on the market from 25 to 4,000 sessions. also a Sangoma master reseller as well as
RayRayTrevor Davis, CTI Group Head of
a Microsoft Gold Partner with extensive a Microsoft Gold Partner with extensive
worwork
Border Controllers on the market from 25 to 4,000 sessions.
thetheProducts commented that “More and more of
expertise in delivering on-site and hosted expertise in delivering on-site and hosted
Netet
on on •today’s organizations are looking to achieve
Lync and Office 365 solutions. The com- Lync and Office 365 solutions. The com-
da da N
Sangoma’s three available SBC options offer maximum flexibility when implementing a solution. The Vega Enterprise Sangoma’s three available SBC options offer maximum flexibility when implementing a solution. The Vega Enterprise
• Ru Rupgraenayterhraestusrtna-nodna-rindviezsetdmeont fSroamngtohmeira’s Lync pany has standardized on Sangoma’s Lync
acucu
SBC Appliance can manage up to 500 simultaneous sessions. The Vega Enterprise SBC VM/Soware can manage up SBC Appliance can manage up to 500 simultaneous sessions. The Vega Enterprise SBC VM/Soware can manage up
Vega Enterprise ggggeEcoxmpmreussnicdatuioenstosystheme s,cwonhincehcitsivwihty woeptions Express due to the connectivity options
Barrarra
to 200 simultaneous sessions with all the flexibility you would expect from a VM-ready solution. The to 200 simultaneous sessions with all the flexibility you would expect from a VM-ready solution. The Vega Enterprise
SBC VM/Hybrid is a unique Sangoma solution that delivers the benefits of a VM solution, with the scalability of our edcdcoavailable in a single box.
have been interfacing with Microsoft Lync for
available in a single box.
According to InTrust IT chief execu-
• • B
SBC VM/Hybrid is a unique Sangoma solution that delivers the benefits of a VM solution, with the scalability of our
competitors’ large hardware solutions. The Hybrid SBC can scale to manage 4,000 sessions in a single VM instance. om m •a numAbcecroordf yineagrstnoowI.nDTururisntg tIhTis ctihmiefwexecu- tive officer Tim Rettig, the capacity of the
ricaica
competitors’ large hardware solutions. The Hybrid SBC can scale to manage 4,000 sessions in a single VM instance.
• Sa SahtaivedoevffielcoepredTaimlargReepttoirgt,fotlhioeocfacpuastcoimtyerosf the
Lync Express appliance is an excellent fit Lync Express appliance is an excellent fit
Amemer
All of our enterprise SBC solutions feature an easy-to-use browser-based GUI and simple licensing plan based only All of our enterprise SBC solutions feature an easy-to-use browser-based GUI and simple licensing plan based only
gemgemwho have been benefitting from this improved
for the 50-to-1000 seat enterprise that is for the 50-to-1000 seat enterprise that is
of of A
on the number of sessions; not per feature, per user or per codec licensing. This gives the maximum predictable SBC on the number of sessions; not per feature, per user or per codec licensing. This gives the maximum predictable SBC
• • Slevel of insight that Proteus provides across their
often too big for hosted, yet small enough often too big for hosted, yet small enough
ank nk
capacity and cost in every use case. Plus, ask us about our Carrier SBC line. capacity and cost in every use case. Plus, ask us about our Carrier SBC line.
SchchmLync system. This latest Microsoft certification
where a multi-server installation would be where a multi-server installation would be
continues to endorse our ongoing integration
• B• Ba
mooounnecessary. The value of having both a unnecessary. The value of having both a
with the Lync platform.” Lync-certified VoIP gateway and a Lync-
are re
ozeze •n
Lync-certified VoIP gateway and a Lync-
cerMtiofiredatSwBwCwi.ncteigrroautepd.coinmto the box adds ftwtwa
• S Shcertified SBC integrated into the box adds
to installation efficiency, reduces training to installation efficiency, reduces training
e SoSof
ALSO AVAILABLE FROM SANGOMA ALSO AVAILABLE FROM SANGOMA
horeorefor field personnel, and provides maximum for field personnel, and provides maximum
udude
TelTel flCeOxNibTiIlNitUyEDfoFRrOcMuPsAtoGmE 2ers that may want flexibility for customers that may wan
t Altitltit
• •
to use some combination of IP and TDMptrovuissioensinogmceapcaobimlitbieisn]aitsiopunreogfenIPiusa,”nwdroTteDM
A
technology. He also noted that in addition technology. He also noted that in addition
Microsoft MVP and Microsoft Silver Certified
PRES
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to dramatically simplifying the configura- to dramatically simplifying the configura-
Partner Matt Landis in an examination of
tion for a telephony installation, having
V Vo o I I P P G G A AT T E E W WA AY Y S S
LY
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tion for a telephony installation, having
the capability, on his popular blog Windows
the Lync server pre-installed on the device the Lync server pre-installed on the device
T T h h e e m m o o s s t t r r e e s s i i l l i i e e n n t t V V o o I I P P g g a a t t e e w w a a y y i i n n i i t t s s c c l l a a s s s s . . T T h h e e m m o o s s t t r r e e s s i i l l i i e e n n t t V V o o I I P P g g a a t t e e w w a a y y i i n n i i t t s s c c l l a a s s s s . .
T h e O N LY a l l - i n - o n e L y n c TM s e r v e r a p p l i a n c e
T h e O N LY a l l - i n - o n e L y n c TM s e r v e r a p p l i a n c e
PBX & UC Report. “It marks the first time
saves both time and money. saves both time and money.
with a built-in VoIP gateway and SBC. with a built-in VoIP gateway and SBC.
Lync administrators can push out IP phone
While there may have been some initial While there may have been some initial
qpurefsertieonncess dfirroemctlycaunsdtoeffimceiersntlyrefgroamrdLinyngc the questions from customers regarding the
isnertevger,aetnioabnlinogf thLeymncto wmiatnhaglegsnaocmy dseyvsitcems s, integration of Lync with legacy systems,
F Fo o r r m m o o r r e e S S a a n n g g o o m m a a p p r r o o d d u u c c t t s s , , v v i i s s i i t t s s a a n n g g o o m m a a . . c c o o m m . . the consensus is that deployments can be
using Lync Server’s built in functionality and
the consensus is that deployments can be seamless and cost-effective through inno-
F Fo o r r m m o o r r e e S S a a n n g g o o m m a a p p r r o o d d u u c c t t s s , , v v i i s s i i t t s s a a n n g g o o m m a a . . c c o o m m . .
PsoewaemrSlheeslsl. Thanedsectotisntg-sefafrecptuivsheedthirno-buagnhd isnono- vative and multi-function appliances, such
vativeandmulti-functionappliances,such
thisworkson devicesinsideadoutsideyouras Sangoma’s NetBorder Lync Express. as Sangoma’s NetBorder Lync Express.
Lync Edge and requires no additional poorly
For experienced Microsoft partners, the For experienced Microsoft partners, the
understood and poorly supported provisioning
ability to quickly deploy Lync not only ability to quickly deploy Lync not only
servers.”
reduces configuration and integration costs, reduces configuration and integration costs,
snom’s UC edition lineup includes the
but also gets the customer up and running but also gets the customer up and running
snom 7xx series and the snom 821, offering
quickly, which remains the primary objec-
quickly, which remains the primary objec-
taivberooadforaunrgebuosfifneaetsusr.es☎tofitanybusiness
tive of our business. ☎
requirement.n
For more visit www.sangoma.com For more visit www.sangoma.com
More at www.snom.com

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SOFTEL Communications delivers innovative business solutions through the
SOFTEL Communications delivers innovative business solutions through the
integration of unified communications/collaboration, contact center, IP telephony,
speech technologies and social media applications. We enhance customer service integration of unified communications/collaboration, contact center, IP telephony,
speech technologies and social media applications. We enhance customer service
through a combination SOFTEL-branded and partner products for the enterprise or
as managed services solutions, across the Americas and EMEA. through a combination SOFTEL-branded and partner products for the enterprise or
as managed services solutions, across the Americas and EMEA.
Soft Risk, Hard Results Contact us at 877 4SOFTEL, by email at moreinfo@softel.com on our website Contact us at 877 4SOFTEL, by email at moreinfo@softel.com on our website
Soft Risk, Hard Results
at www.softel.com or on Twitter @SOFTELnews at www.softel.com or on Twitter @SOFTELnews

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