Page 17 - Telecom Reseller March-April 2015

March/April 2015 Telecom Reseller 17

Allworx Named 2015 Best Channel Vendor by Business Solutions Magazine in the VoIP Category

Allworx Corp.,a Windstream company, evaluated.
VAR Margins.
everything that we do. We are committed to
announced it has been awarded 2015 Best Business Solutions magazine partnered
“We are honored to be recognized by our
introducing more innovative products and
Channel Vendor in the VoIP category by with Penn State University to field a national channel partners because without them, we programs to make them even more successful
Business Solutions magazine. This marks web-based survey among 2,921 VARs, MSPs, wouldn’t be here today,” said Chris Hasenauer, in 2015.”
the fifth time that Allworx has claimed this and ISVs, asking them to rate their vendor vice president and general manager of The complete list of 2015 Best Channel
distinction. Of the 45 companies evaluated partners across seven attributes:
Allworx. “We rely on our network of channel Vendors is featured in the January 2015 issue
in the VoIP category, Allworx was one of Service/Support, Channel Friendly, partners to deliver great service experience of Business Solutions magazine. n
two companies to receive this award and Channel Program, Product Features, Product for our end-users.
More at www.allworx.com and www.
represents the top 5 percent of the vendors
Reliability, Product Innovation, and Adequate
Their feedback is the guiding principle for
windstream.com

24 Telecom Reseller
September/October 201
4
Talari Launches SMART

Partner Program to INTERACTION RECORDING
AND QUALITY MANAGEMENT
Support its Software SOLUTIONS
Deined WAN (SD-

WAN) Solution
Interaction

Company Reinforces Its Commitment to a Recording
Channel-Centric Strategy with Expanded
Support of its Growing Global Channel Partner And Quality
Community
Talari Networks, Inc., the leading provider
Management
of Software Deined WAN (SD-WAN) solutions
that help businesses perform brilliantly with Solutions
the creation of a smart network that proactively
manages capacity, quality and performance,
announced the launch of Talari SMART Partner Program. This new program demonstrates
Talari’s continued commitment to support its
global channel partners and Talari’s initiative to
build a more channel-centric business.
RECITE Xpress is a seamless, feature-rich SMB/ SME customer interaction management system Simple User Interface
The Talari SMART Partner Program is a pay- that enhances interaction analysis, delivers RECITEM has been designed for easy cutover
for-performance program focused on partner a solution to meet compliance requirements from one Call Recording System to another.
enablement, engagement and inancial rewards, and ful lls speci c needs in the contact center Through the intuitive web based user interface, the RECITEM user experience makes it easy to
aimed to give channel partners who are looking and back o ce environments. RECITEM can be tailored to meet various enterprise navigate through calls and playback, while making
for new business opportunities more incentive requirements by combining various software other RECITEM Software Modules available from a
and support.
modules to provide a clear, concise view of single screen. Whether the end user is familiar with
Beneits of the new SMART program to the agent and customer experience. The other software or not, the user can be functional
Talari’s channel partners include increased RECITE Xpress call recording module delivers with RECITEM in minutes, without losing valuable
proitability, enhanced business processes one-hundred percent logging to an entire organization or to a selective group within s raining.
and expanded enablement tools feature new the organization. The RECITE Xpress Suite A Wide Range of Integrations
training curriculum with sales, technical and also includes a Quality Management module RECITEM can capture voice from a wide range
implementation modules.
which enables an organization’s supervisors PSTN and Communication Systems including
“2015 is a very exciting year for Talari! With to evaluate employee interactions through the Avaya, Cisco, Asterisk and many more. RECITEM
the SMART Partner Program we are investing
use of customizable evaluation templates for selected, randomly agged, or all employee integrates with most common communications
in key areas to improve partner proitability,
to better enable our partners in the SD-WAN calls. Employee performance can then be platform, including most VoIP systems. RECITEM
markets and to reward those partners for their viewed and measured graphically in a series advanced integrations include status updates and
skill set and competency in supporting Talari of reports based on information collected agent actions to track voice communications from extension to extension as the call travels through
solutions,” said Talari’s VP of Worldwide Sales from evaluation scorecards. RECITE Xpress is compatiblewithvarioussystemcon gurations, the communication system.
Randy Schirman. “All this with the ultimate including VoIP, TDM, and blended environments
goals of accelerating growth, expanding into Microsoft Lync
new markets and the ability to better service our RECITEM Snapshot
Microsoft Corporation has c RECITEM as
customers.”
RECITEM Snapshot is a Desktop Client that adds Lync 2013 compliant. This c ation means
“The new Talari SMART Partner Program Screen Capture and Live Agent Notes to the that our integration level ers Microsoft Lync
provides Versatile with a great opportunity to RECITEM Xpress package. RECITEM Snapshot can be seamlessly added to RECITEM Xpress users the ability to record conversations in any
capitalize on the quickly expanding growth
to provide a 360-degree view of the customer Lync mode, client, remote users, mobility users, federated users and Lync Conferencing. Through
of the SD-WAN market,” said David Cote interaction.
our advanced integration, call setup times
President of Versatile Communications, Inc. are reduced while preserving the
“The company’s innovative Adaptive Private RECITE MasCM
recorded in a central, searchable database.
Networking (APN) technology for WANs RECITE MasCM is a PCI Compliance Module that By adding RECITEM software modules such
combined with Versatile’s more than 20 years
incorporates voice muting and screen capture as SnapshotM and MasCM, the Lync recording
of delivering best-in-class IT solutions to blocking during compliance portions of the can be enhanced with PCI Compliance and ScreenCapture.RECITEMisoneofthefewLync
customers makes for a great partnership. We customer call, rendering sensitive information unplayable by any member of the organization. recording systems on the market that can er
look forward to the next stage of our relationship The Compliance Module supports both PCI and these advanced features a ordable price.
with Talari and increasing sales of the Talari product line.” HIPAA Compliance standards.
n
To learn more about Talari SMART Partner
Program, visit http://www.talari.com/partners/
talari-partner-program.php
WWW.NUMONIX.CO sales@numonix.co 1-855-NUMONIX 1-561-9522600

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