Page 3 - 3CX Drill Down September 2015

October 2015
3CX Drilldown 3
A Spanish University Solves Phone

further choices in the areas of mechanics and
electronics.
Today, EUSS is a high school that trains and
System Pitfalls With the 3CX Solution
educates its students to become engineers.
he university aims to train students in this
particular industry so that they can meet the
future demands for this type of certiication
and knowledge in their country. EUSS works to
ALLERY
provide students with the best possible skill sets
while also actively employing them so that they
can gain more experience in the ield.
by Bianca Allery,
But César Latorre, the university’s IT Marketing Manager, 3CX
Coordinator, found that while the students’ success was increasing so were the university’s
The Escola Universiària Salesiana de
telecom bills. So Latorre decided it was time
Sarrià (EUSS), based in the scenic and to ind a more cost eicient, not to mention
culturally vibrant city of Barcelona, Spain, less archaic, phone system to satisfy the
is a part of a tradition in Spanish education
communication needs of EUSS.
that dates back to the late nineteenth century.
It originated from the Salesian vocational 3CX TICKS ALL THE BOXES ON THE
schools of Sarrià that were formed in 1884 by UNIVERSITY’S CHECKLIST
professionals in graphic arts and carpentry. he Spanish university consists of 70 employees
More recently, the university started to ofer
and 700 students. And, because the university
looks as if it’s bound for continued growth,
Latorre added lexibility and scale to the
checklist of phone system requirements. In
addition, Latorre felt that if the university
expanded—in both staf and students—it would
need a much more advanced phone system to
replace its current one, which was becoming
obsolete and more of a cost center than a hub
for seamless communications. In fact, the
legacy Siemens Hicom 150 that the university operated on cost approximately €6,600 per year,
which Latorre found to be far too exorbitant
for a phone system that didn’t cater to his
organization’s needs.
So, checklist in hand, Latorre and his IT
staf researched the best possible solutions on
the market to replace their current system.
For organizations that are moving on from a
legacy system to IP- telephony, choosing the
right providers can be quite diicult due to the
saturation of the IP-telephony market. But once
Latorre landed on 3CX Phone System, he knew
that the search was over as this solution marked
of all of the requirements on his list.
César Latorre IT Coordinator at EUSS said:
“3CX allows us to have an integrated
telephone system with a high level of lexibility
and access to new features that, until now, we
did not have. In addition, we gained higher redundancy as the telephone center runs on
a virtual machine on the 3CX virtualization
infrastructure. he cost and maintenance are
greatly reduced.”

A PRESENT LOOK AT THE
EUSS PHONE SYSTEM
Once Latorre decided on 3CX Phone System,
3CX Partner, Telinformática, completed the new
phone system integration. Now, the university
uses 70 IP phones and a SIP trunk with 20
connections. his new coniguration helped
EUSS to greatly reduce its telecom bills as SIP
trunking allows for complete IP connection,
that is, phone calls are routed through the
Internet rather than on-premises copper
wires. What’s more, the IP foundation of the
university’s new phone system enables it to
adopt the sophisticated features associated with today’s modern phone system, such as uniied
communications (UC). As such, the university is
now experiencing signiicant costs savings while
gaining more functionality and features than its
previous, and more expensive, phone system.
3CX Phone System coniguration at EUSS
is also highly redundant, as it is backed-up
in more than one location, so Latorre and his
staf can rest assured their phone system will
never fail unexpectedly. As such, the advanced
features; scalability ofered by IP phone lines;
cost efectiveness; and added redundancy mean
that the university’s new phone system is one
that will withstand the test of time. Today,
Latorre and the rest of the staf at EUSS are
worry and restriction free now that they can
communicate simply and seamlessly. ■

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