Page 3 - Avaya Q3 2017
P. 3
C M Y
4th Quarter 2017
Telecom Reseller: Extra Report on Avaya 3
AVAYA UNVEILS
solutions. With Equinox Meetings Online,
Avaya channel partners will be well-positioned
to take advantage of this trajectory while adding
an easy to use, easy to integrate solution to their
portfolio of o ers.”
Roopam Jain, industry director, Enterprise
continued from page 1
e compatibility testing took place at the Avaya Solution Interoperability and Test Lab in Lincro , N.J., and veri ed Scout’s compliance with Avaya’s AuraTM Communication Manager and AuraTM Session Manager applications. Aura Communication Manager is a comprehensive so ware foundation for real-time voice and video communications; Aura Session Manager is a Session Initiation Protocol (SIP) routing core that integrates all SIP devices across an entire enterprise network.
“Ongoing compatibility with Avaya brings
comfort to our customers by letting them know
that Scout has passed a rigorous series of tests
Communications & Collaboration, Digital Transformation, Frost & Sullivan
& Data (UK) Extra Report on AvayaucB76U26Y.pEdRf?t’=S0 GUIDE 5
“Our customers will nd Avaya Equinox
“Traditional video conferencing and
collaboration has o en been complicated and
expensive with infrastructure and support
Conferencing Savings Calculator: https://www. avaya.com/en/savings-calculator/
i Also available by annual contract
Call Contact Center Solutions (continued) Meetings Online a very attractive option for
Company Solution name
Description
Avaya Platform
Website
room system deployments. e fact that it is
investments. Avaya’s Equinox Meetings Online
1 Frost & Sullivan, Growth Opportunities in the
jointly developed by Avaya and Avtec engineers,”
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Mike RWidegbes. “itSecout integrates land mobile radio, www.devconnectmarketplace.com/jacada
broadbwawnwd.daenvcdonAnvecatymartkeltepplahceo.cnoymr/emsuotaurerces into one uni wewdwc.odemvcmonnuenctimcartkieotnplsacseo.cloumt/inomns.”-adaptive
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AvtecDispatchConsoles
Company Solution Name
Avaya Aura®
Spectrum Corporation Spectrum Uni ed Contact Center Reporting
lays
an
Dafne Meymar, managing director, RT4 Mexico
very attractive proposition for room system
and deliver a high-quality experience. As an LEXINGTON, SC - Avtec Inc., the leading
Avaya network without having to replace their
“Avaya Equinox Meetings Online is a
a oCrodntaabctlcee,nctelromuadna-gbeamseendt sosloutliuontsiofonr c,aAll rveacoyrdainEg,qquailnityomxanagement and workforce Avaya Aura®
existing infrastructure – speeding deployment
of new applications and reducing both network
Telstrat TelStrat Engage
optimization using Avaya Speech Analytics
independent provider of Voice over Internet
www.devconnectmarketplace.com/telstrat
dPeupblolyicmSenatfse. tCylo&udEo9 1e1riSngosluarteiobnecsoming Xima Software Xima Chronicall
Avaya Business Communication Manager
complexity and implementation costs.
vital for growing UK businesses and I am
ScoutTM dispatch consoles with two communications
More at www.avtecinc.com and www.avaya.
Company Solution Name
Description
Avaya Platform
Avaya Aura®; Avaya one-X®
Communicator
Avaya Platform
Website
con dent more customers will move to Avaya
Dudi Shoshan, CEO and owner, AVCS (Israel)
solutions from Avaya.
com. l www.devconnectmarketplace.com/911-etc-inc
911 ETC CrisisConnectTM
Complete, end-to-end E911 solution that is fully compliant with state laws and OSHA
standards
Collaboration Solutions
Company Solution name
Description
Website
Conveyant Systems, Inc Sentry Emergency Location
On-site notification to key personnel, via screen-pop or e-mail, so that first responders may
Avaya Aura®; Avaya Communication
www.devconnectmarketplace.com/conveyant
Communication Resources, ACE-CRI Turnkey Server
Turnkey single server VMware® deployment of Avaya Agile Communication EnvironmentTM
Avaya ACETM
www.devconnectmarketplace.com/cri
14 Telecom ResellerM:aEnaxgtermaeRnteSpoloutriotnos fnorAE9v1a1-y11a2
and 999
2nd Quarter 2016
Company
Solution name
Description
Avaya Platform
Website
AudioCodes
AudioCodes MediaPack Series Analog Mutare SpVeoecIPh-Gtoa-tTeewxat ys
VoIP Gateways
Avaya Aura®; Avaya Communication AvayaSIePrvOe r c1e000
www.devconnectmarketplace.com/audiocodes
Mutare
Premise and cloud-based uni ed messaging solutions
DuVoice
Supports the hospitality market by providing PMS interface, wake-up calling, guest voice mail Avaya IP Office and on line guest administration
12
Fact Sheet: https://www.avaya.com/en/
documents/avaya-equinox-meetings-online-
uc7560.pdf
Use Case White Paper: https://www.avaya.com/
en/documents/video-collaboration-use-cases-
Monitoring - Speech Analytics
Avaya Platform
Website
services such as full HD 1080p, H.235 and the
tool with proven bene ts for more e cient
R
Avaya IP O ce
sell innovative third-party products that integrate
iNEMSOFT CLASSONE® iCAS
Software that connects Land Mobile Radios with Avaya Aura over IP/SIP allowing all parties to Avaya Aura®
t
https://www.devconnectmarketplace.com/inemsoft
option to integrate current endpoints from oStyhmemretbricrsands.” Symmetrics nVision Reporting and Analysis
collCaobmoprleamteiontnar.y repoertcinagvseolautioinsstshucahtaistdamtaucosltlebcteorse,adessyktop disp
communicate seamlessly.
to Avaya technology. is enables organizations to cownw wd.deenvctolynnaedctdmanrkewtplaccaep.coamb/islyitmiemsetroicstheir
Software
and mobile networks.
networks
Get more from your Avaya investment...
Avaya Aura®
www.devconnectmarketplace.com/redsky-technologies www.devconnectmarketplace.com/vpi
www.devconnectmarketplace.com/fcs-computer-systems
Website
https://www.devconnectmarketplace.com/calabrio
Development and Professional Services
e
Mobility Solutions
Company
Solution name
SIP-based, single server and interface system specifically designed for small, boutique hotels Avaya IP Office
Movitas
iNEMSOFT Phybridge Inc.
Movitas Hosted Mobile Solution for Hospitality
CLASSONE® iCAS Phybridge POLRE
with less than 200 rooms per property
systems
Public Safety and E911 Solutions
TDM to VoIP infrastructure solution
Description
Complete, end-to-end E911 solution that is fully compliant with state laws and OSHA standards On-site noti cation to key personnel, via screen-pop or e-mail, so that rst responders may quickly
Avaya Aura®; Avaya IP Office; Avaya Communciation Server 1000
Company
Solution name
Avaya Platform
911 ETC
CrisisConnectTM Sentry E9-1-1
Avaya Aura®
Avaya one-X® Communicator
Video Solutions
Conveyant Systems, Inc
Avaya Aura®
Company
Solution Name
Description
Avaya Platform
Website
Anyw
ere
Integration
Description Avaya Platform
Website
Global Interactive Solutions, LLC GIS Hosted Video as a Service (VaaS)
be directed to the emergency
Avaya Communication Server 1000
RedSky Technologies Inc.
VPI
(VoicePrint International)
Speech/Voice Recognition and Call Recording
Cloud-based, feature-rich, multi-point video as a service. Seamless conferencing between
Platform Independent
www.devconnectmarketplace.com/global-interactive-
Company
CallCopy, Inc. KnoahSoft
Solution name
cc:Discover WFO Solution - Speech Analytics KnoahSoft Harmony
Avaya Aura® Avaya IP O ce
RedSky E911 Manager® &
Comprehensive E911 location protection and cloud-based national 9-1-1 routing service
Avaya Aura®
www.devconnectmarketplace.com/redsky-technologies
Avaya.
AVAYA-TESTED CALL RECORDING SOLUTIONS
h
Se
®N
etwork
rvic
Equinox with the full functionality of cloud and on-premises capabilities, while the extension
to desktop and mobile devices signi cantly improves the productivity and capabilities of remote workers.”
Mike Kirby, managing director, Telefonix Voice
Resources
to uBsuesi,niensstienrteollpigenrcaebsolelutaiocnrsofosrscodnetavcticenstear nredporvtienng danodrasn,alysis
Avaya Call Management System
Tango Enterprise Accelerator Fault Tolerant Transforms any mobile device into an enterprise office phone, securely connecting enterprise Avaya Aura®
https://www.devconnectmarketplace.com/tango-
Meetings Online does all of that and then some, and our customers will appreciate the
Avaya IP O ce
Call history, call recording, and real-time reporting suite
announced the successful compliance testing of its
advantages it brings to their business.”
Avaya IP O ce
www.devconnectmarketplace.com/xima-software
quickly be directed to the emergency
RedSky Technologies Inc. RedSky E911 Manager® & E911 Comprehensive E911 location protection and cloud-based national 9-1-1 routing service
Server 1000
Inc (CRI)
VPI (VoicePrint International) VPI EMPOWER E911 PSAP and WFO Suite Risk management, quality management, and performance optimization. Also provides Next
Avaya Aura®; Avaya Proactive Contact
Company Solution name Description
Avaya Platform
Website
Choose DevConnect Select Products!
FCS Computer Systems FCS Professional Services for HMS 400 Comprehensive installation and training services on the Avaya HMS 400 product
Sdn Bhd
Speech Voice Recognition & Call Recording
• Handpicked Avaya-compatible products and services
Company Solution Name Description
powered by Avaya Scopia Video
video end-points, mobile devices and pads
solutions
E911 Anywhere® Network Service
Conferencing
Risk management, quality management, and performance optimization. Also provides Next Generation 9-1-1 recording of multimedia communications
Description
Speech Analytics and Workforce Optimization solutions Speech Analytics and Workforce Optimization solutions
Avaya Aura®
Avaya Proactive Contact
Avaya Platform
Avaya Aura®
Avaya Proactive Contact
www.devconnectmarketplace.com/vpi
Website
www.devconnectmarketplace.com/callcopy www.devconnectmarketplace.com/knoahsoft
VPI EMPOWER WFO Suite
Sofia knows
According to one estimate, companies with
more than 1,000 employees use an average
Extra report on Avaya BUYER’S GUIDE
Customer service solutions designed to provide an improved customer service experience by collsatrbeaomrPlarientminoigsneagabenydt idcnltoeulriadvc-tbeioarnsisendwgiuthnitiafielnadrgtmehenesusmcablgoeinrugodfsso.”ylusteiomns avaya.com. l
MicShuiateolfMcomapsuttneratkel,epChonmy cmonutancticceanteiroanppsliBcautiosnisndesisgned to enhance small to midsize Unictonmtaactnceangterrs, Re ex Solutions (South Africa)
Avaya one-X® Agent AvayaAAvuarya®IEPxOpeffriceence Portal
Avaya IP O ce
Generation 9-1-1 recording of multimedia communications.
Avaya HMS 400
Avaya Platform
Enterprise Infrastructure/Enterprise Networks and Service Management/Enterprise Quality Monitoring and Management
Calabrio Calabrio ONE WFO and Analytics Calabrio ONE is a workforce optimization and analytics solution
Avaya Aura®; Avaya Call Management
Telstrat
TelStrat Engage Contact Center Suite
Contact center management solutions for call recording, quality management and workforce
Avaya Aura®, Avaya IP Office, Avaya
www.devconnectmarketplace.com/telstrat
ObjectTel, Inc.
ObjectTel CLASSONE Endpoint Manager
Simpli es the integration and management of critical communications
Avaya Aura®
www.devconnectmarketplace.com/objecttel
• Eliminate the hassle of managing multiple supplier contracts
Company Solution name Description
Avaya Platform
Website
Integrated Research (Prognosis) Prognosis VoIP Monitor and Management Real-time voice quality performance management and monitoring
System
www.devconnectmarketplace.com/integrated-research
LumenVox LumenVox Speech Automation Automated speech recognition, text-to-speech, call progress analysis and speech tuning
Avaya Aura®
•ChoosefrTeochnmologieas growingportecfhonoloigoyanodsfervaicepsfopralviacrieatytofioappnlicastions
Avaya Aura® Experience Portal
www.devconnectmarketplace.com/lumenvox
NetIQ Corp d/b/a Attachmate NetIQ UC and VoIP Management Assessment, diagnostic and management tools for VoIP networks
Avaya Aura®
Avaya Communication Server 1000
www.devconnectmarketplace.com/netiq
VPI (VoicePrint International)
VPI EMPOWER WFO Suite
Avaya IP Deskphones
Phybridge Inc.
Phybridge POLRE
TDM to VoIP infrastructure solution
Avaya Aura®; Avaya Proactive Contact
www.devconnectmarketplace.com/vpi
Unified Communications Solutions
Solution Name
DuVoice PMS Integration
FCS Computer Systems Sdn Bhd FCS WinExpress Hospitality PMS
Description
Avaya Platform
Website
www.devconnectmarketplace.com/mutare
www.devconnectmarketplace.com/duvoice
www.devconnectmarketplace.com/fcs-computer-
Company
Messaging
optimization using Avaya Speech Analytics
Risk management, quality management, and performance optimization. Also provides Next
Business Communication Manager
Generation 9-1-1 recording of multimedia communications.
Avaya Aura®
Avaya IP O ce
Avaya Communciation Server 1000
www.devconnectmarketplace.com/phybridge
Visit the DevConnect Marketplace
www.devconnectmarketplace.com
Connects guests’ mobile devices to the hotel communication system for in-house, local and Avaya Aura®
www.devconnectmarketplace.com/movitas
https://www.devconnectmarketplace.com/inemsoft www.devconnectmarketplace.com/phybridge
Website
www.devconnectmarketplace.com/911-etc-inc www.devconnectmarketplace.com/conveyant
long-distance calling, making those devices virtual room phone extensions Avaya Communication Server 1000
Software that connects Land Mobile Radios with Avaya Aura over IP/SIP allowing all parties to Avaya Aura® communicate seamlessly.
Strip Ad for TR-10x1-5-FINAL-8-30-13.pdf 1 8/30/2013
ADVANCED INTUITIVE AFFORDABLE
lesser known and riskier services such as FreakShare.”
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Comprehensive support for cforommpleiantceerprreiqseu-iremadeyntsservices procured by Quality assurance, evaluation and eLearning tools Ideally priced for the SMB and Midmarket
www.oaisys.com/avaya
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stem
www.devconnectmarketplace.com/spectrum-corporation
saidAvtecDirectorofPartnershipsandAlliances
of 1,154 cloud-based services, “ranging
softel.com
the IT department such as Office 365 to far