Page 20 - Avaya Extra Q3 2014

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Extra report on Avaya BUYER’S GUIDE

Avaya Aura (continued)

Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email
Kofax Austria GmbH Kofax Communication Server
Kofax Communication Server enables the reliable and secure exchange of business-critical messages Avaya Aura®
Kofax
info@kofax.com
among applications and devices. It handles incoming and outgoing fax traffic and voice messages to accelerate business.

Komutel Inc. Komand & SITTM (Solution for Integrated Komand (cloud) & SIT (on-premise) Console for Healthcare, Public Safety, Education, Government and Enterprise. Plug-in design delivers enhanced call handling and a wide range of business specific Avaya Aura®
Michel Lacasse
michel.lacasse@komutel.com
Telecommunications)
options in a single user-friendly GUI so that it can be fully verticalized or simply generic.
Komutel Inc.
Kontact
Kontact is a flexible multimedia (including social networks Twitter & Facebook) contact center Avaya Aura®
Jason Samson
jason.samson@komutel.com
application supporting an unlimited number of agents and queues. Kontact delivers intelligent call
routing, agent mobility and management reporting through flexible, user friendly configuration.
KPN
VaMo1 SIP Service
SIP Trunking solution
Avaya Aura® Bjorn Borger bjorn.borger@kpn.com
Level 3 Level 3 SIP Voice Services
Level 3 SIP services offer mature solutions backed by deep IP telephony experience, giving you Avaya Aura®
Michael Robles
mike.robles@level3.com
Communications
confidence in your migration and integration efforts. Build your enterprise communication foundation
with a trusted partner.
Libatel
SharpDial connection
SharpDial, a web-SQL based call accounting solution, includes a call control module for limiting Avaya Aura®
Giselle Bou gghanem@libatel.com
the phone usage per extension and authorization code, property management system module for Ghanem
integration with healthcare and hospitality communications.
Magnetic North Magnetic North SIP Trunk
Magnetic North's SIP Trunk Service offers a stable and cost effective solution for inbound and Avaya Aura® Sales
contact@magneticnorth.com
Software Ltd.
outbound telephony. Highly resilient and scalable from 10 users to 10,000+. Call recording built in.
Masergy SIP trunking
SIP Trunking solution
Avaya Aura® Andrew Singleton andy.singleton@masergy.com
Communications, inc.
Metropolis OfficeWatch Telemanagement
OfficeWatch Telemanagement for Businesses is a powerful CDR tracking system that features 911 Avaya Aura®
Sales
sales2014@metropolis.com
Technologies, Inc
alerts, toll fraud detection, trunk analysis, and robust reporting features for improved efficiency and
profitability.
Metropolis ProfitWatch
ProfitWatch for Hospitality is an extremely user-friendly call accounting application that provides Avaya Aura® Sales
sales2014@metropolis.com
Technologies, Inc
accurate bill-back, customizable rate tables, 911 alerts, toll fraud detection and trunk analysis for improved efficiency and profitability.

Motorola Solutions
Motorola Point to Point (PTP) Broadband wireless Avaya Aura®
John Vincent
john.vincent@motorolasolutions. com
Motorola provides wireless connections for CM Gateways in both licensed and unlicensed bands at
distances up to 155 miles. PTP operates in line of sight, near and non-line of site.
Extra Report on Avaya BUYER’S GUIDE
6
networking bridges
Speech/Voice Recognition and Call Recording (continued)
Eric Kochen
ekochen@mottovoip.nl Motto VoIP
Motto SIP Trunk
SIP Trunking solution
Avaya Aura®
Company
Solution name
Description
Avaya Platform
Website
csacco@movitas.com
Movitas
Movitas Hosted Solution
Movitas helps hotels connect guests’ mobile devices to the PBX for in-house, local & long-distance Avaya Aura®
Chuck Sacco
Listening Methods Analytics and visualization tools to improve contact center performance Avaya Aura® Experience Portal
Sound Analytics (Managed Service)
www.devconnectmarketplace.com/listening-methods
LumenVox
LumenVox Speech Automation Technologies Automated speech recognition, text-to-speech, call progress analysis and speech tuning technology Avaya Aura® Experience Portal
www.devconnectmarketplace.com/lumenvox
calling. It is also a marketing engine for promotions, generating higher spend on amenities.
MTS Allstream
MTS Allstream SIP Trunking Allstream’s high-performance network delivers secure, dependable business communications from Avaya Aura®
Mirna Ajanovic mirna.ajanovic@mtsallstream.com
and services for a variety of applications
Service
OAISYS OAISYS Voice Compliance and Quality coast to coast in Canada. Our 30,000 km fibre-optic backbone combines advanced IP connectivity,
digital switching, Ethernet-featured services and the latest security technologies. Allstream SIP trunks
Voice Compliance and Quality Monitoring solutions Avaya Aura®
www.devconnectmarketplace.com/oaisys
Monitoring - Speech Analytics
are certified with Avaya Aura. Avaya IP Office
OnviSource
Multi-Tech Systems,
OnviCenter Recording,
Workforce optimization and customer interaction process automation Avaya Aura®
FaxFinder IP Fax Server Model
Send and receive faxes from your computer. FaxFinder IP combines quality hardware and industry- Avaya Aura® Sales sales@multitech.com
www.devconnectmarketplace.com/onvisource
leading fax routing software to reduce costs while enhancing productivity by transmitting faxes using
Inc.
WFO and Process Automation
FF240-IP
Telstrat
TelStrat Engage
Contact center management solutions for call recording, quality management and workforce
Avaya Aura®
www.devconnectmarketplace.com/telstrat existing network resources.
Avaya IP Office
Avaya Business Communication Manager
optimization using Avaya Speech Analytics
VPI EMPOWER WFO Suite
Avaya Aura®
www.devconnectmarketplace.com/vpi
VPI
Risk management, quality management, and performance optimization. Also provides Next
Avaya Proactive Contact
(VoicePrint International)
Generation 9-1-1 recording of multimedia communications

Unified Communications Solutions

Avaya Platform
Website
Description
Company
Solution name
Avaya IP Office
www.devconnectmarketplace.com/advatel
Enables communications with contacts across multiple platforms through a simple Outlook plug-in that promotes productivity
AdvaTel
UC InTouch
AudioCodes
AudioCodes MediaPack Series VoIP Gateways Avaya Aura® www.devconnectmarketplace.com/audicodes
Analog VoIP Gateways
Unified Mul
ed ntDesktop Avaya Communication Server 1000
tim
ia Age
DuVoice
DuVoice PMS Integration
g PMS
Supports the hospitality market by providin Avaya IP ice interf
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Esna Technologies Inc.
OfficelinxTM Cloudlink Edition
Extends Avaya UC services across mobile and web-based environments for hybrid organizations Avaya ACETM www.devconnectmarketplace.com/esna-technologies-inc
migrating to the cloud and investing in rich communication and collaboration solutions
FCS Computer Systems FCS WinExpress Hospitality PMS Integration SIP-based, single server and interface system specifically designed for small, boutique hotels with Avaya IP Office www.devconnectmarketplace.com/fcs-computer-systems
Sdn Bhd
less than 200 rooms per property
NMS Adaptive Limited NMS Adaptive CTI Integration
www.devconnectmarketplace.com/nms-adaptive Avaya IP Office
Suite of computer telephony contact center applications designed to enhance small to midsize contact centers
Now available through
Phybridge Inc.
Phybridge POLRE
www.devconnectmarketplace.com/phybridge
TDM to VoIP infrastructure solution Avaya Aura®
Avaya IP Office
Avaya Communciation Server 1000
Telephonetics Inc.
Telephonetics Message/Music On Hold Service
www.devconnectmarketplace.com/telephonetics
Avaya DevConnect
Cloud-based audio products that will enhance any environment Avaya IP Office

Video Solutions
Company
Solution name
Website
Select Product Program
Description Avaya Platform
Global Interactive Solutions, GIS Hosted Video as a Service (VaaS) powered www.devconnectmarketplace.com/ Cloud-based, feature-rich, multi-point video as a service. Seamless conferencing between video Platform Independent
LLC
by Avaya Scopia Video Conferencing
global-interactive-solutions
end-points, mobile devices and pads
VBrick Systems
vBrick IP Video Solutions
www.devconnectmarketplace.com/vbrick-systems-inc
Connects a presenter or an entire event to an audience using video Avaya Aura®

cct-solutions.com

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