Page 5 - AvayaExtra Q4 2015

Autumn 2015
Telecom Reseller: Extra Report on Avaya 5
Avaya Announces New Partner Organization Leadership

›› consistent demonstration of
leadership in innovation and
teamwork as well as their commitment Avaya, a global leader in business a team of highly experienced individuals, Allen Systems Group, VMware, and IBM. He is
to Avaya and Avaya customers,” said communications so ware, systems and including: Joe Lohmeier, who recently assumed currently an active Advisory Board Member for
Eric Rossman, Vice President, Developer services, announced new leadership in its the role of vice president Worldwide Core private equity rm Lumia Capital.
Relations, Avaya. “CCT’s innovative Global Partner Organization. Steve Biondi Channels; Dino Marasco as vice president Quote
ContactPro solution complements the has assumed a newly created position as vice Worldwide Service Providers/System Integrator “ is is a time of signi cant transformation
Avaya portfolio and helps customers
president, Global Partner Organization.
Channels and Nurali Jamani as vice president for virtually every industry, and certainly for
to improve service and customer Biondi will be responsible for enhancing
for Worldwide Distribution. He will report
our partners who are faced with a broad range
satisfaction.”
the Avaya partner engagement model and to Pierre-Paul Allard, senior vice president, of challenges that can determine the future of
“Innovation goes beyond improvement, driving growth through strategic relationships Worldwide Sales and president of Global Field their business.
it gives me great pleasure to recognize with a variety of partners. Under Biondi’s Operations.
With Steve as the head of our global partner
CCT with the 2015 DevConnect Partner of leadership, Avaya expects to expand the Biondi comes to Avaya with more than
organization, I’m con dent we will enhance our
the Year Award,” explained Jon Alperin, overall partner ecosystem into new regions to 25 years of experience in sales, channels, trusted partner relationship to drive sustainable
Director of DevConnect. “It refers to the enable more companies to implement business marketing and operations. Most recently,
growth and mutual business success.”
notion of doing something not just better, communications that improve customer he held the position of senior vice president - Pierre-Paul Allard, senior vice president,
but markedly different from others in the experiences, team and employee productivity and Global Group Executive - ISV and OEM Worldwide Sales; president, Global Field
market. CCT’s ContactPro solution meets and network performance.
Sales at Oracle. Prior to Oracle, he held senior Operations. ■
this higher standard.”
leadership positions at Micro Focus, Inc.,
More at www.avaya.com
Biondi will be aided with leadership from
Uwe Kreuter, CCT’s Managing Director,
who received the award at the IAUG Avaya Appoints Morag Lucey as Chief Marketing Oficer
Converge2015 conference in Denver
last week, added: “This is a signiicant
validation of CCT and ContactPro. It Avaya, a global leader in business market category.”
customers for 15 years,” said Lucey. “Contextual
underscores the relevance of simplifying communications so ware, systems and services, Lucey has a proven record of executing
communication between companies and
contact center operations and increasing today announced that it has expanded its successful marketing strategy and programs that customers, or within the organization itself,
contact center agent eficiency and executive team with the appointment of Morag drive growth, improve and transform global drives engagement, and engagement drives
productivity through user-friendly solutions Lucey as Chief Marketing O cer. In this role, brands, build for operational scale and create employee and customer satisfaction. Avaya gets
for the omnichannel agent desktop.”
Lucey will lead Global Marketing, including initiatives to quickly and e ciently support it, as demonstrated by its steadily-increasing Net
CCT, an Avaya DevConnect Technology marketing communications and branding, to business momentum. She comes to Avaya from Promoter Score. I’m excited to be part of the
Partner and participant in the DevConnect drive increased awareness and demand for Avaya her position as CEO of VirtualCMO Limited, a team and look forward to driving Avaya’s brand
Select Product Program (SPP), operates solutions worldwide. She will report directly to marketing consulting rm focused on generating into new and existing markets.”
internationally and provides all services President and CEO Kevin Kennedy.
short term pro tability and long term stability. Lucey has prior Avaya experience, having spent
related to simplify contact center and “Morag is a smart, innovative business partner Prior to her CEO role, Lucey held top marketing ve years with the company as Vice President of
uniied communications projects, whose career spans more than 30 years in positions at BAE Systems, serving as CMO, and EMEA Marketing and Vice President of Global
sophisticated multimedia solutions,
marketing, channels and general management at Convergys, serving as Senior Vice President of Marketing and Channel Management for small
and intelligent portal solutions – from within the technology and telecommunications Global Marketing and Product Management.
and midmarket business solutions.
consulting and implementation to space,” said Kennedy. “Her proven history of “As a pioneer of business communications, To learn about how Avaya drives businesses
maintenance and service. ■
increasing brand impact is exactly what Avaya Avaya has been delivering innovation and closer to its customers to deliver real world
More at http://cct-solutions.com/en
needs to accelerate our position within the improved business outcomes for small and results, see customer stories at http://www.avaya.
business communications so ware and services
medium sized businesses and large enterprise
com/usa/imagine/ ■

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