Page 7 - Telecom Reseller July-August 2018

July/August 2018
Telecom Reseller 7
Aculab launches new biometric speaker verification system – VoiSentry
netsapiens to Shake Up Service Provider Market with Wide-Ranging Enhancements
to Unified Communications Features
SAN DIEGO, CA - netsapiens, a B2B provider of unified communications (UCaaS) services and feature-sets to managed service providers (MSPs), has announced that
it has officially released v39 of its award- winning, signature SNAPsolution platform. Already provided to current users as a free download, the updates greatly increase the level of flexibility and efficiency managed service providers can leverage to meet their end-users’ evolving communications needs. Additional upgrades to existing modules
like SNAPbuilder also add to the amount of netsapiens-compatible equipment, thereby increasing the company’s reach in the overall managed service provider market.
“At netsapiens, we strive to be a reliable and leading source of Hosted PBX, unified communications and mobility features for our managed service provider partners,”
says Anand Buch, CEO of netsapiens. “These days, enterprises across the US are turning
to our clients for guidance in implementing and managing the next-gen IT and real-time communications technologies that best
meet their requirements. This means that MSPs need reliable, easy-to-use solutions
to deploy that are also scalable as they grow. By constantly evolving our offerings both in response to customer requests and the trends we see in the market, the netsapiens team delivers a unified communications platform and experience that our customers know will work for them.”
SNAPsolution is powered by netsapiens’ custom-built unified communications software platform. The platform permits the company’s clients to bundle SNAPsolution components and features strategically and then offer services on an “as needed” basis
to their end-users. SNAPsolution’s extreme flexibility and customization capabilities enable MSPs to offer a full suite of traditional PBX features along with those enabled by cloud-based UC systems.
Key highlights of the v39 release include:
• SNAP.HD – providing the highest real- time video quality with the best bandwidth utilization, all at the lowest cost
• SRTP Audio Encryption Support – enhanced encryption, message authentication and integrity for secure communications between audio endpoints and connections
• Call Detail Records (CDR) Export Scheduling Tool – improved efficiency for exporting and sending reports
• IPv6 Support – allows device-to-device communication with IPv6 utilized in their signaling and media protocols
• SNAPbuilder Endpoints Enhancements – Cisco, Grandstream and HTEk phones now covered by netsapiens’ key programing tool
• Google Speech Transcription – new voicemail transcription provider and licensing option for SNAPsolution customers
• Improved Localization/Internalization – new features for language selection and management
For full details on netsapiens’ v39 SNAPsolution release, download the company’s fact sheet here.
More at https://netsapiens.com/.
Add voice authentication solutions to any business application
Milton Keynes, UK – Aculab, a global provider of development APIs for voice, fax, speech and SMS, has announced the launch of its biometric speaker verification system.
Aculab’s voice biometric system, is designed to enable its customers to add voice authentication solutions to any business application. VoiSentry will provide companies with the ability to quickly and cost-effectively add speaker verification functionality to their applications, whether on- premise or for cloud-based delivery. As a result, businesses using such solutions will be able to replace costly, time-consuming and frustrating, inquisition-like identity verification processes, simply by allowing their customers to authenticate with their voice. “Regardless of the customer interaction channel, users want an unobtrusive and
intuitive customer experience without having to compromise on security. At the same time, across all market sectors, businesses have to compete in terms of that interaction, while fulfilling an overarching obligation to provide the highest levels of security
of access to user data, accounts and services. With such compelling imperatives, businesses have never been more in need of solutions that proactively enable them to tackle the issues,” states David Samuel, Managing Director at Aculab.
“VoiSentry is designed as a scalable speaker verification system that is simple to install and integrate and can be deployed on the customers platform of choice” explains Ian Colville, Product Manager at Aculab. “Interaction with Aculab’s system is via the VoiSentry API, which facilitates ready integration with any IVR, self-service, or contact centre solution.” VoiSentry is engaged for enrolment and verification, leaving the solution
with full scope to cater for individual businesses’ needs. That means they can readily enable unique services to be provided on a per client basis, with
a return on investment across a range of metrics, which is the essence of cloud-based services provision,” elaborates Colville. For solutions developers or providers offering services to multiple clients, VoiSentry presents an ideal option. A multi- tenant contact centre solution, for example, can offer speaker verification as a customer interaction security feature, simply and conveniently, to individual businesses, each according to its needs. Each business has full, independent control over
the creation of datasets against which its users’ enrolments and verification attempts are performed.
Highly scalable, supportive of multi-factor authentication, and with innovative resilience and database features, VoiSentry is available now.
More at https://www.aculab.com/. n
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