Page 5 - Avaya Extra Q2 2016

2nd Quarter 2016
Telecom Reseller: Extra Report on Avaya 5
Avaya Compliant
Avaya for compatibility with Avaya Aura® complexity and implementation costs.
Communication Manager 7.0 and Avaya Aura Quotes:
Session Manager 7.0.
“We are excited that the Dialogic® IMG 2020
LATEST NEWS
Dialogic is a Technology Partner in the Integrated Media Gateway has successfully
Avaya DevConnect program—an initiative completed compliance testing with essential
to develop, market, and sell innovative Avaya Aura 7.0 so ware components. Now,
third-party products that interoperate with customers can connect via their Avaya
Dialogic IMG 2020 Integrated Media Gateway Avaya technology and extend the value of a infrastructure over the many TDM and IP
company’s investment in its network.
networks the IMG 2020 supports, including
Solution Now Rated “Avaya Compliant”
As an Avaya DevConnect Technology SIP, SS7, SIGTRAN and ISDN.” -- Jim Machi,
Partner, Dialogic is eligible to submit products Senior Vice President, Product Management
for compliance testing by the Avaya Solution and Marketing, Dialogic
Interoperability and Test Lab. ere, a team of “Technology Partners like Dialogic are
Dialogic, a cloud-optimized applications
devices for improved customer experience, Avaya engineers develops a comprehensive test helping customers reliably connect to Avaya
and infrastructure solutions provider for increased productivity and enhanced nancial plan for each application to verify whether it is solutions over a variety of networks. Solutions
service providers, enterprises, and developers, performance.
Avaya compatible.
such as the IMG 2020 provide customers the
announced that its IMG 2020 Integrated e IMG 2020 helps businesses connect Doing so enables businesses to con dently exibility they need in today’s global business
Media Gateway is compliant with key team to Avaya applications over various add “best-in-class” capabilities to their network environment.” --
engagement solutions from Avaya, a global telecommunications networks, including without having to replace their existing Avaya Eric Rossman, vice president, Developer
provider of solutions that enable customer and SS7, SIGTRAN, ISDN, H.323 and SIP.
infrastructure — speeding deployment of
Relations, Avaya. n
team engagement across multiple channels and
e solution is now compliance-tested by
new applications and reducing both network
More at www.dialogic.com

InGenius Connector

Enterprise 4.0 Now Rated

“Avaya Compliant”

InGenius, a world-wide leader in computer
telephony integration solutions for leading
CRMs, announced that its agship product,
InGenius Connector Enterprise 4.0 is
compliant with key customer engagement
solutions from Avaya, a global provider of
business communications so ware, systems
and services.
e InGenius Connector Enterprise 4.0 helps
organizations improve their contact center
customer voice experience by increasing agent
productivity and call capacity. In addition,
InGenius Connector Enterprise enables sales
and service teams to quickly and e ciently
support meaningful customer interactions. It
uses existing investments in infrastructure and
tools, providing a 360-degree view of customer
call interactions for analysis, reporting and
decision making.
InGenius Connector Enterprise 4.0 is now
compliance-tested by Avaya for compatibility
with Avaya Aura® Communication Manager
7.0 and Avaya Aura Application Enablement
Services 7.0.
InGenius is a Technology Partner in the
Avaya DevConnect program – an initiative
to develop, market and sell innovative
third-party products that interoperate with
Avaya technology and extend the value of a
company’s investment in its network.
As a Technology Partner, InGenius is eligible
to submit products for compliance testing by
the Avaya Solution Interoperability and Test
Lab. ere, a team of Avaya engineers develops
a comprehensive test plan for each application
to verify whether it is Avaya compatible. Doing
so enables businesses to con dently add best-
in-class capabilities to their network without
having to replace their existing infrastructure
– speeding deployment of new applications
and reducing both network complexity and
implementation costs.
Quotes:
“ is compliance testing reinforces InGenius’
dedication to delivering high quality products
and services to customers. Providing product
innovations using open, standards-based
platforms help customers easily and cost
e ectively incorporate new technology into
their communications infrastructure.” -- Dale
Gantous, CEO, InGenius
“Technology partners like InGenius are
helping Avaya deliver exceptional value to our
customers by making it easier to deploy and
manage CTI in their existing infrastructure,
and helping them drive better customer
experiences through voice.” -- Eric Rossman,
vice president, Developer Relations, Avaya. n
More at www.inGenius.com