Page 2 - Telecom Reseller End User Overview
P. 2
22,000 end users
Other,
Data Center Opera*ons Other
ShoreTel, 12.70%
10%
3%
Manger
9.70%
5%
Voice
Data Ops
CIO Mitel, 11.30%
6%
33%
Cisco ,
46.10%
IT UC
Manager
NEC, 12.10%
3%
CTO
31%
Op*miza*on
Avaya ,
9%
45.70%
Lync, 42.30%
Utilities
3% End Users
Title
Transportation
Other
7%
Healthcare 4%
23%
CIO
7,246
Manufacturing
CTO
6,978
5%
Retail • The average reader has a budget of $1.6 million
Optimization
2,057
6%
and have an average of 57 sites
• 64% have at last one call center in their network
IT UC Manager
693
Financial Education •Avaya and Cisco dominate installed base: Many
16%
Voice Data Ops
1,364
9%
Cisco and Avaya users have both in their
networks, or two or more OEM brands installed
Data Center Manger
1,208
Hospitality
11%
Government
Operations
2,125
16%
Other
693
