Page 23 - Telecom Reseller April-May 2016

April/May 2016
Telecom Reseller 23
Nortel Notes
HELP WANTED
to cost. It is expensive to adopt Cisco as
your phone system provider, and replacing
a working system is usually impossible to
RUFFIN
justify if you consider real costs and not
just sales pitch numbers. That’s not to say Bristol Capital, Inc., Montvale NJ
it won’t happen. If it does, you want to be
Phil Rufin
seen as a valuable asset during and after Job Title: Managing Engineer/Avaya
the conversion. If you leave, take new skills
with you. Make this a win-win, whatever the Subject Matter Expert
Q:
My manager has conided in me that
outcome.
our upper management is looking Job Description:
Q:
into replacing our phone system with Cisco. A telecommunications software rm in northern New Jersey is looking for Where can I ind what speed call lists
We have IP phones in our legacy Nortel an Avaya Subject Matter Expert to ll a management position directing the are available to assign users?
system, but also a mix of digital sets. I can’t design, production, and quality of consultative services for the Avaya Aura, A:
imagine why they think this is a good idea, CS1000, and IP Of ce platforms. Candidate will:
Use overlay 81 to list the SCC users. I
since the Nortel is working perfectly well as will occasionally do a complete list and
it is, and I replace more IP sets than digital • Work closely with both in-house development and sales teams, as well as import that into a spreadsheet. Then sort
sets. What can they be thinking? Should I Avaya Partners and end-users, to conceive future development opportunities, the list by list number. That makes it easy to
be preparing for this somehow?
continually re ne existing offerings, and ensure their accuracy
see where you have clusters of list numbers
A:
available to assign. Years ago we used to
• Lead a small team of production associates, managing remote access to worry about the range of list numbers we Should you be preparing? Yes,
customers’ systems and the generation of our service offerings
made available, because memory was set of course you should be learning
everything you can about any alternative aside for each of the lists in the designated
systems your management is considering. • Be responsible for occasional consultative reviews of our services with range, regardless of how many we actually
Get some classes if you can. Go online and Partners and end-users
created and assigned, and memory was
join groups and get training. Don’t be left expensive! Now we don’t worry so much
behind if they do change, and make yourself Detailed and extensive Avaya product domain knowledge is a requirement, about it. You can create the maximum in
more valuable in any case. Now as to the and real-world experience with system design, installation, and maintenance software without making the system blink.
logic management is using, you have to is highly desirable. On-site lab systems are at your full disposal for diag- That may allow you to create a theoretical
understand the pressure that Cisco and nostic and educational purposes. Candidate must be detail-oriented, have association of the speed call list numbers
other manufacturers can place on their excellent communication skills, and be able to fully understand manufacturer to the prime DN of the phone. Having that
customers. The marketing strategy I’ve association can free you to assign the lists
seen Cisco use is to design products that documentation to independently learn new concepts and technologies. 5+ without fear that the list has been assigned
have wonderful enhancements that only years of experience working with Avaya Aura, CS1000 and/or IP Of ce is elsewhere.
work when every connected network device expected, including Avaya Professional Credential Program certi cations.
is theirs. Cisco also has a native product Dear Readers,
that will make phone location reporting Avaya Professional Credentials for applicable products (ACSS, ACIS, ASPS, As mentioned above, let me encourage you
automatic when users dial 911. It’s not etc.) are a must. Candidates without Avaya Professional Credentials will not to pay attention to ongoing training. You may
cheap, and again, it only works when you be considered.
be fully certiied on Nortel systems, but keep
have an all-Cisco network and Cisco phone learning. Find out about other systems. Get
system.
Come join our team of highly-dedicated individuals creating some of the most into networks. Make yourself more valuable,
Theirs is not unlike the sales strategies
well-respected, insightful services available in the industry today.
even if you don’t plan to change jobs or
of Apple and Microsoft. Nortel systems We’ve made a difference over 25 years and still counting.
systems.
continue to do what they do well, but I don’t To Apply:
It’s good for your brain, but it’s also good
think the Nortel strategy has ever been
Compensation: Salary BOE Contact HR@infoplusonline.com
when the unexpected happens. If you’ve been
to take over your entire communications Medical, paid time off, 401(k)
in the telecom ield for several years, you
enterprise.
know that the unexpected is exactly what will
The real deciding point will come down
happen. Be the prepared one. ■

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