Page 3 - AvayaExtra Q3 2017

3rd Quarter 2017
DOTSON
admissions process, facilitate faster patient discharge, remind patients of daily dosages, and make, track and remind patients of appointments from the hospital electronic health records (EHR).
Maximize time that doctors and nurses spend
Telecom Reseller: Extra Report on Avaya 3 continued from page 1
with patients with mobile clinical collaboration
solutions that keep providers, patients, and
critical cases on an outpatient basis, and remote facilities and wearable monitoring devices support consistent quality care.
Deliver quality experiences through
devices and public Wi-Fi with innovative
capability for device isolation. An Open
Network Adapter (ONA) securely locks down
caregivers securely connected—anywhere,
Call Contact Center Solutions (continued) anytime, via smartphones and tablets. Action
Company Solution name
Description
Avaya Platform
Website
requests and alerts are handled quickly and
personalized delivery contact center solutions
individual medical devices and easily adds
secured experience at every stage of the patient
MInterasctsivae Ngoirnthwgest, Inc. INI Equilibrium
Software load balancing delivers high availability for voice applications
Avaya Aura® Experience Portal new ones as required. OAvNayAa VeoinceaPbolretasl IT sta
www.devconnectmarketplace.com/ini
s(eINaI)mlessly--patients receive the right care at the
wherever the patient is located, including at homeD, einsctrhipe t ioelnd, on the road, or in a
care cycle, including healthcare anywhere that
rCigohmt tpiamney. Solution Name Jacada Ltd. Jacada Workspace Agent Desktop,
MDutealreiver quality expAgeerniteSncrciMpetsuintgaw,reahnSedpreVeisvcuhea-lrtIoVt-RhTeext
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to quickly provision authorAizveadyacPcleastsfotorm Customer service solutions designed to provide an improved customer service experience by Avaya one-X® Agent
integraWtetbhsoituesands of medical devices, mobile www.devconnectmarketplace.com/jacada
solutiownwsw,.dtevlecomnnedctimcainrke,tpalanced.cocmo/nmtuatcatrecenters.
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to honor the commitment of our forefathers
sOaAmISYeS quality of care.OMAISoYbS ViloeiceaCpopmlpicliantcieoands Qfuoarlity
servcoentaoctpcernotevrisde broader access to care and proVaocicteivCeompaliatniecenatndmQouanliitytoMroinitgor.ing solutions
Enable virtual solutions that are designed for public and private clouAdvaiyma Apulream® entation for
incluwdwiwn.dgevAcobnrnaechtmaamrkeLtpilnacce.ocolnm/woaihsyos said that we Website
Company Solution Name
Description
Avaya Platform
12
applications
Keep patients connected to treatment and
care providers beyond the hospital by taking
advantage of exible, easy-to-use, mobile video
and multimedia solutions. Crowded facilities
employ mainstream technology to service non-
reduce errors and facilitate collaboration Support health information security while
enhancing the patient experience with a exible network that automatically segments tra c into distinct zones for guest Wi-Fi access, medical devices reporting and patient records.
connect, and deploy extended care teams, including clinical associates, through a dynamic response team and noti cation system. With the capability to instantaneously expand and contract services, clinicians are available when and where they are needed most.
As healthcare agencies continues to seek
innovative solutions that will advance the
quality of veteran care on and o -site, so must
technology that delivers a connected and
Monitoring - Speech Analytics
Avaya IP O ce
must “strive on to nish the work we are in,
intelligent wearable devices serve to provide
Ensure favorable outcomes with e cient
e ective management and upgrade of large-
iNEMSOFT CLASSONE® iCAS
Software that connects Land Mobile Radios with Avaya Aura over IP/SIP allowing all parties to Avaya Aura®
https://www.devconnectmarketplace.com/inemsoft
broader access to care and proactive patient mSyomnmietoricrsing. SymmetricsnVisionReportingandAnalysis
patiCeonmtplaemdemntiasrysireopnortaingdsodluitsiocnhs saurcgheaspdartoacoelslescetosr,s, desktop dispslcayaslaendenwvalilbroanrdms ents. Avaya Call Management System communicate seamlessly.
to biwnwdwu.dpevctohnenenctamtairokentp’slawceo.coumn/dspse,cttroumc-caorepofraotrion himwhwo.desvhcoanlnlehctamvarekebtpolarcne.ecotmh/seymbmatetrliec”s more
Spectrum Corporation Spectrum Uni ed Contact Center Reporting
Enhance monitoring through automated
Solution Name
CrisisConnectTM
OpenMethods Harmony Connectors for
solutions that alert patients and care providers about scheduled therapy and time to take mPeudbiclicneStahfreotuygh&rEem91in1deSros launtdiomnosbile
otheCornwtacot rcekn teor mwasn.agement solutions for call recording, quality managetmhenitraennd tweorkpforricsee throughAvasyeacAurae®, hosted
the rwigwhwt.dteevcohnneoctlmoagrkyetwplaiclel.ceonms/tuerlsetratthat the best
possible anywhere patient care happens now
and for the next generation. l www.devconnectmarketplace.com/xima-software
Website
www.devconnectmarketplace.com/911-etc-inc
www.devconnectmarketplace.com/redsky-technologies www.devconnectmarketplace.com/vpi
www.devconnectmarketplace.com/fcs-computer-systems
Website
https://www.devconnectmarketplace.com/calabrio
Telstrat TelStrat Engage
optimization using Avaya Speech Analytics
Avaya IP O ce
Xima Software
Xima Chronicall
Optimize productivity by communications- enabling EHRs with increased automation to
environments. Avaya Business Communication Manager Manage crisis by automatically locate,
Company
Description
Complete, end-to-end E911 solution that is fully compliant with state laws and OSHA
Avaya Platform
Avaya Aura®; Avaya one-X®
Communicator
Avaya Platform
C M Y
ADVANCED INTUITIVE AFFORDABLE
911 ETC
Collaboration Solutions
standards
Avaya is a leading global provider of business
Product Program is available for OpenMethods
ciation Server 1000
Unified Communications Solutions
Harmony Connectors for Oracle in the U.S.,
Canada, EMEA, and Asia Paci c. O ers may
communications so ware, systems and services.
Avaya Engagement Solutions enable customer
Website
Avaya Platform Website
Company Solution Name
Description
Avaya Platform
Messaging
vary by country. Delivery, implementation,
MEET R
LATIONS
and team engagement across multiple channels
Company Solution name
Description
Software
and mobile networks.
networks
Company Solution name Description
Website
Conveyant Systems, Inc Sentry Emergency Location On-site notification to key personnel, via screen-pop or e-mail, so that first responders may
Avaya Aura®; Avaya Communication
www.devconnectmarketplace.com/conveyant
Communication Resources, ACE-CRI Turnkey Server Turnkey single server VMware® deployment of Avaya Agile Communication EnvironmentTM
Avaya ACETM
www.devconnectmarketplace.com/cri
Oracle Now Available through Avaya
Inc (CRI)
Management Solutions for E911-112 quickly be directed to the emergency and 999
Server 1000
DevConnect Select Product Program
Avaya Aura®
RedSky Technologies Inc. RedSky E911 Manager® & E911 Comprehensive E911 location protection and cloud-based national 9-1-1 routing service
Development and Professional Services
Avaya Aura®; Avaya Proactive Contact
Anywhere® Network Service
VPI (VoicePrint International) VPI EMPOWER E911 PSAP and WFO Suite Risk management, quality management, and performance optimization. Also provides Next
Website
Company Solution name Description
Avaya Platform
FCS Computer Systems FCS Professional Services for HMS 400 Comprehensive installation and training services on the Avaya HMS 400 product
Key Takeaways: communications solution that incorporates
Sdn Bhd
SnpeInencohvaVtoiviecceoRneneccotogrnsiotliuotnio&nsCcanllbReecordingthe OpenMethods Harmony Connectors for ordered directly from Avaya and its channel Oracle.
Company Solution Name Description
AudioCodes AudioCodes MediaPack Series Analog VoIP Gateways
Avaya Aura®; Avaya Communication www.devconnectmarketplace.com/audiocodes
and devices for better customer experience,
service and support are provided by Select
00 Avaya IP Office
Mutare Mutare SpVeoecIPh-Gtoa-tTeewxatys increased productivity and enhanced nancial
aSIePrvO Avay
w.devconnectmarketplace.com/mutare
www.devconnectmarketplace.com/duvoice www.devconnectmarketplace.com/fcs-computer-
DuVoice DuVoice PMS Integration
Supports the hospitality market by providing PMS interface, wake-up calling, guest voice mail
performance.
M obieliStyelSecotluPtriodnsuct Program o ers customers
Quotes:
FCS Computer Systems Sdn Bhd FCS WinExpress Hospitality PMS
“ is is a big deal for contact centers looking
aCosmtrpeanaymlined way toSolurtdioenrnaAmveaya-compatible, Integration
forDtersucreiptmionulti-touch enablement between their Avaya Platform
with less than 200 rooms per property All with West’s 9-1-1 solutions.
Website
tMhoivridta-sparty applicatioMnovsitacshHostednMfobrilethSoeluptionwfoer rHfousplitality caiNpEaMbSiOliFtTies they bring to thCeLASvSOaNyEa®pioCArStfolio.
AvaCyonaneacntsdguOestrsa’ mcloebiCle RdeMvicesintoftrhaeshtortuelcctoumrmeu.nAicavtaioynasystem for in-house, local and Avaya Aura®
long-distance calling, making those devices virtual room phone extensions Avaya Communication Server 1000
systems
e OpenMethods Harmony Connectors
process and channel partners get credit on
for Oracle o ered through the program are
OpenMethods’ implementations.”
Avaya Aura®; Avaya IP Office; Avaya Communciation Server 1000
www.devconnectmarketplace.com/phybridge
Website
www.devconnectmarketplace.com/911-etc-inc www.devconnectmarketplace.com/conveyant
Phybridge Inc. Phybridge POLRE
TDM to VoIP infrastructure solution
Public Safety and E911 Solutions
— Gerrit Lydecker, CEO, OpenMethods
being compliance-tested for compatibility
Company Solution name
Description
Avaya Platform
with Avaya Aura® Application Enablement
“ e inclusion of products and services from
911 ETC CrisisConnectTM
Complete, end-to-end E911 solution that is fully compliant with state laws and OSHA standards
Avaya Aura®
Avaya one-X® Communicator
Video Solutions
Technology Partners like OpenMethods in the
Services 7.0. By integrating with the Avaya
w
Aura Platform, the Harmony Connector
DevConnect Select Product Program helps
/nemertes
Conveyant Systems, Inc Sentry E9-1-1
nd
Company Solution Name
Description
Avaya Platform
Website
RedSky Technologies Inc. RedSky E911 Manager® &
Platform Independent
www.devconnectmarketplace.com/global-interactive-
solutions to create a Eu9n11i Aneydwhaegre®nNtetdweosrkSteorvpice Conferencing
solutions, our contact center customers can
solutions
and universal queue. As part of the Avaya
reduce average hold times and improve their
Avaya Aura®
Avaya Proactive Contact
Avaya Platform
Avaya Aura®
Avaya Proactive Contact
Avaya Aura®
Avaya IP O ce
www.devconnectmarketplace.com/vpi
Website
www.devconnectmarketplace.com/callcopy
www.devconnectmarketplace.com/knoahsoft
y
VPI VPI EMPOWER WFO Suite o(VrodicerParinbtlIentseornlautitoinoaln) set, OpenMethods’ solutions can be easily purchased through both Avaya
Risk management, quality management, and performance optimization. Also provides Next muGltein-etroatuiocnh9-1c-u1 sretcomrdinegroef xmpuletirmiedniacceo.mmunications
and its channel partners. Customers can add
— Eric Rossman, vice president, Developer Relations, Avaya
Speech/Voice Recognition and Call Recording
For more information, please visit www. Description
speci c capabilities to their existing Avaya
Company Solution name
avaya.com and www.openmethods.com. l Speech Analytics and Workforce Optimization solutions
platform or can source a complete Avaya-based
CallCopy, Inc.
cc:Discover WFO Solution - Speech Analytics
KnoahSoft Harmony
powered by Avaya Scopia Video
video end-points, mobile devices and pads
Avaya Aura®
www.devconnectmarketplace.com/redsky-technologies
Premise and cloud-based uni ed messaging solutions
ww
Product Program companies.
and on line guest administration
Extra report on Avaya BUYER’S GUIDE
Extra Report on Avaya BSeUcuYreEnRet’wSorGksUwiIthDtEhousa5nds of medical
hossptrietamlP-lrie-nmwinigisteahgaentndht iecnltoseuradmc-tbioaensseqdwuiutahnliiaftielyadrgomefencsusamarbgein.rgoMfssooylusbteiiomlnes employees, guests, andAbvuaysaAiAnvuaeryasa®sIEPpxOpaefrfritcenencerPsorotanl any appSluicitae toifoconmspfuoter tienletpehlolnigy econtawct eceanrtearbalpepldicaetvioincsedsesigned to endhaenvceicsme.all to midsize Avaya IP O ce
rooBmusipnersespinaterllaigteioncne,sopluotisotn-sofoprcfoontlalcotwcenutepr,reportingandanalysis HealthITprofessionAavlasyaCraellaMbalneagteomednettSeysrtmemine
Tango Enterprise Accelerator Fault Tolerant Transforms any mobile device into an enterprise office phone, securely connecting enterprise Avaya Aura®
https://www.devconnectmarketplace.com/tango-
prescription management, test scheduling, and which applications and services best support
Call history, call recording, and real-time reporting suite
Avaya IP O ce
Generation 9-1-1 recording of multimedia communications.
Avaya HMS 400
Avaya Platform
pEanrtenreprrsi.se Infrastructure/Enterprise Networks and SeOrvpiceenMaetnhaogdesmaenndt/oEtnhterrpcroimsepQanuiaelsity Monitoring and Management
ComnpaEnynables easier aScocluetsiosn tnoamAe vaya-compatible parDteicscirpipatitoinng in the Select Product Program are technology that extends the value of a Technology Partners in the Avaya DevConnect
Calabrio Calabrio ONE WFO and Analytics Calabrio ONE is a workforce optimization and analytics solution
Avaya Aura®; Avaya Call Management
Integrated Research (Prognosis) Prognosis VoIP Monitor and Management Real-time voice quality performance management and monitoring
System
www.devconnectmarketplace.com/integrated-research
LumenVox LumenVox Speech Automation Automated speech recognition, text-to-speech, call progress analysis and speech tuning
Avaya Aura® Experience Portal
www.devconnectmarketplace.com/lumenvox
NetIQ Corp d/b/a Attachmate NetIQ UC and VoIP Management Assessment, diagnostic and management tools for VoIP networks
Avaya Aura®
Avaya Communication Server 1000
www.devconnectmarketplace.com/netiq
Technologies technology and services for a variety of applications
LOS ANGELES, CA - OpenMethods, a and sell innovative third-party products that
Telstrat TelStrat Engage Contact Center Suite Contact center management solutions for call recording, quality management and workforce
Avaya Aura®, Avaya IP Office, Avaya
www.devconnectmarketplace.com/telstrat
SIP-based, single server and interface system specifically designed for small, boutique hotels
Avaya IP Office
has simSpolfitw aerde tthhatecoennteicrtes LcalniednMtoebnilegRaagdeioms wenitht Avaya Aura over IP/SIP allowing all parties to Avaya Aura®
www.devconnectmarketplace.com/movitas
https://www.devconnectmarketplace.com/inemsoft
communicate seamlessly.
See what Nemertes Research has to say.
On-site noti cation to key personnel, via screen-pop or e-mail, so that rst respo
ura®
Avaya customers easily obtain complete end-to-
solutions make it easy for companies to deeply
inGtleogbarlaItnetetrahcetivire Scolunttioancst, LcLeCnteGrISwHiotshtedOVridaecoleasCaRSeMrvice (VaaeSn) d solCulotiuodn-bsa.seWd, iftehatuArev-raicyha, maunltdi-pOoinptevnidMeoeatshaosdersvice. Seamless conferencing between
be directed to the emergency
Comprehensive E911 location protection and cloud-based national 9-1-1 routing service
Avaya Communication Server 1000
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Website
company’s uni ed communications network. Program – an initiative to develop, market
Avaya Aura®
leading CRM integration solutions provider,
has announced that its portfolio of Harmony
interoperate with Avaya technology and extend
ObjectTel, Inc. ObjectTel CLASSONE Endpoint Manager
Simpli es the integration and management of critical communications
Avaya Aura®
www.devconnectmarketplace.com/objecttel
VPI (VoicePrint International) VPI EMPOWER WFO Suite
the value of a company’s investment in its
Avaya IP Deskphones
CPhoynbrnidegecItnoc.rs for Oracle wiPllhybberidsgoelPdOLtRhErough the
Risk management, quality management, and performance optimization. Also provides Next IMAvayaEAu.ra®; Avaya Proactive Contact netTwDMortko .VoIP infrastructure solution Avaya Aura®
www.devconnectmarketplace.com/vpi
Avaya DevConnect Select Product Program.
Streamlined ordering through the Select Avaya IP O ce
optimization using Avaya Speech Analytics
Business Communication Manager
Generation 9-1-1 recording of multimedia communications.
www.devconnectmarketplace.com/phybridge
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Speech Analytics and Workforce Optimization solutions
Sofia knows
Avaya.
AVAYA-TESTED CALL RECORDING SOLUTIONS
Comprehensive support for compliance requirements Quality assurance, evaluation and eLearning tools Ideally pri
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