Page 3 - Cisco Tribune Summer 2017

Telecom Reseller: Cisco Tribune NEWS l PRODUCTS l PEOPLE l EVENTS 3rd Quarter 2017 3
Jive Communications Announces a Uni ed Communications Partnership with Cisco Systems
Partnership Enables Seamless Adoption of Jive Cloud Voice and UC with Cisco Multiplatform Phones.
Zoom Expands Offerings with One-Tap Connector for Cisco Room Systems, Increased Default Capacity, and Support for Crestron MercuryTM
Video Communications Leader Brings Greater Flexibility and Agility to Customers with New Features
OREM, UTAH - Jive Communications and Cisco Systems have announced
a strategic partnership to deliver cloud voice solutions with Cisco’s new Multiplatform Phones (MPP).
“Many of our customers and partners have been looking forward to using these new handsets,” said Mike Sharp, Chief Product Of cer at Jive Communications. “Cisco is a leader in the enterprise Uni ed Communications space and this is going to make a huge difference for many of our partners and customers.”
Jive is the largest privately held pure play Uni ed Communications as a Service (UCaaS) provider, with a mature platform, hundreds of thousands of users, and many of the largest hosted VoIP deployments in the world. The Jive service offering includes voice, contact
center, mobile, and video products delivered directly from the Jive Cloud platform.
“Jive Communications is the rst cloud provider in the United States
to certify and go to market with
Cisco’s Multiplatform Phones,” said John Lamarque, Director of Product Management – Uni ed Communications Technology Group at Cisco Systems. “We’re excited about the future of this partnership.”
Jive Communications and Cisco will host regional roadshows throughout the year to highlight the Multiplatform Phones and promote the partnership. Jive will also highlight the solution at CiscoLive! in June 2017 in Las Vegas.
For more information, please visit http://www.jive.com/cisco. l
SAN JOSE, CA - Zoom Video Communications, the leading provider of enterprise video and web communications technology, has announced several enhancements to its offering designed to give its customers greater exibility and agility. The company announced the Zoom One-Tap Connector for Cisco, its single- touch integration with Cisco video systems, and expanded default meeting capacity from 50 to 100 video participants. It also announced that Zoom Rooms, Zoom’s software-based conference room system, will now support the Crestron Mercury Room Solution.
Zoom One-Tap Connector for Cisco
Cisco customers can now host Zoom video meetings from traditional Cisco conference room systems with one tap. This tight integration allows for a supremely simple experience. Key bene ts include:
l Single touch to start or join the Zoom meeting from the Cisco touch screen (no complicated pairing codes),
l Native integration with Cisco C series,
Video Webinar video panelists (webinars also support up to 10,000 viewers). There is no extra cost associated with these capacity increases. The expanded capacity is now live for all customers.
Support for Crestron
Mercury Crestron Mercury, widely recognized for its superior audio conferencing quality, is the newest controller supported by Zoom Rooms. The integration fully incorporates Mercury’s simpli ed user experience, providing these key bene ts:
l Native integration allows the user to start a Zoom Rooms meeting with a single touch to the Creston Mercury screen — no additional hardware required,
l The ability to share HD video, audio, and wireless screens with internal and external participants on any device — mobile, desktop, and other conference room systems, and
l Zoom Rooms meetings can fully leverage the Mercury’s cluster of four built-in microphones and speaker that provides automatic mic mixing, automatic gain control, and dynamic noise reduction.
Zoom’s support for the Crestron System
is the rst step in what the companies envision as a long-term partnership to foster greater integration across the Crestron and Zoom product suites. The solution will be available to customers soon.
“Zoom is all about customer happiness,” said Eric S. Yuan, Founder and CEO of Zoom. “Why did we increase our default meeting capacity? Why did we enhance the integration experience with hardware providers? Because we want to provide our customers with the most powerful, exible, and frictionless video meeting experiences. We want them to meet however they want over Zoom, without having to worry about their capacity or hardware. In short, we want to make them happy!”
More at zoom.us. l
compliance, and more, the integrated
Cisco/Acqueon solution delivers best in class campaign management.
“Acqueon is fully committed to building our business through the partnership we’ve developed with Cisco over the
past decade. We are con dent that Cisco will continue to lead and innovate in
the customer experience marketplace and that Acqueon will help Cisco deliver added value in this market.” – Ashish Koul, President of Acqueon Technologies. Acqueon has begun quoting opportunities via the SolutionsPlus price list. For any additional information please contact your Cisco, Partner, or Acqueon sales representative.
More at www.acqueon.com. l
Rola Dagher Named President of Cisco Canada
TORONTO, ON - Cisco (NASDAQ:
SX series, DX series (running CE software), and MX Series — no additional hardware or controller required, and Meet with internal and external participants on any device — mobile, desktop, and other conference room systems — with HD video, audio, wireless screen sharing, and calendar integrations.
CSCO) is pleased to announce the appointment of Rola Dagher as the
new president of Cisco Canada. Ms. Dagher takes the reins from Bernadette Wightman, who has successfully completed her contract in Canada and is returning to the UK.
With over 25-years of technology experience in server, storage, and networking markets, Dagher is a seasoned professional and a highly- respected sales leader. Dagher joins Cisco from Dell EMC, where she held
a variety of leadership roles in sales, channels, and IT. Most recently, she served as Vice President and General Manager of the Canadian Infrastructure Solutions Group for Dell EMC, responsible for leading the server, storage, networking, solutions, and
systems engineering business. Dagher replaces Bernadette
More at www.cisco.com. l Acqueon Joins Cisco SolutionsPlus
This feature is now available for the Cisco systems listed above, and expands on the previously-announced one-tap connector for some Polycom room systems.
Expanded Default Meeting Capacity
Zoom has expanded its default meeting capacity from 50 to support up to 100 video participants. This increased capacity applies to all Zoom Basic (Free), Pro, and Business users, Zoom Rooms, and Zoom
enhance the value of Cisco’s Enterprise and Express contact center platforms. LCM and U-Nexsys integrated with Cisco’s outbound option acts as a proactive customer engagement hub, offering businesses and consumers a Connected Digital Experience (#CDX) in Real Time. With both of these solutions now part of SolutionsPlus, Cisco and the advanced technology partner ecosystem will bene t from standardized and streamlined ordering and pricing. As businesses look for better ways to engage customers Acqueon’s solutions help Cisco and ATP partners deliver added value to clients in multiple industries. With features sets including omnichannel contact strategies, automated interactions, outbound
Wightman, who has led Cisco Canada since 2014. Under Wightman’s leadership, Cisco Canada launched the Cisco Toronto Innovation Centre and
the Cisco Women’s Entrepreneur Circle, focused on building an ecosystem to support innovation in Ontario and across Canada.
“Cisco Canada is not only one of our leading country operations globally,
but is also a key centre of innovation and R&D for the company,” said Alison Gleeson, senior vice president, Americas. “We thank Dette for her leadership, her dedication to driving customer impact, and commitment to impacting diversity. Congratulations to Rola as she takes over the reins of this outstanding team.”
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Acqueon’s LCM and U-Nexsys products for UCCE, PCCE, HCS, and UCCX are now available through Cisco SolutionsPlus.
Acqueon Technologies Inc., a leader
in omni-channel proactive customer engagement is pleased to announce that it has joined the Cisco SolutionsPlus program. Acqueon’s membership in SolutionsPlus further builds on its
long standing relationship with Cisco, providing integrated solutions for
proactive customer engagement. Acqueon’s LCM and U-Nexsys
products for UCCE, PCCE, HCS, and UCCX are currently available through SolutionsPlus. Acqueon has worked with Cisco and its advanced technology partner ecosystem to deliver these solutions in
the customer experience marketplace to