Page 26 - July August 2014

26 Telecom Reseller
July/August 2014
NTT Communications and Arkadin
show for IP Telephony in Canada, and this is a ›› continued from page 19
great opportunity to meet with the manufacturers
in your own city. Canada is a vast country and Forge Partnership to Leverage join this event. he manufacturers that will be
with how busy some of our resellers are, we present are 3CX, Yealink, Patton Electronics,
decided to bring the show to them. We look Enterprise Offerings in the U.S.
Mitel and hinktel, all of these manufacturers
forward to this event every year to reconnect with will be onsite at every event and will have on
our current and new customers.”
display the latest they have to ofer.
he Road show will commence in Vancouver NRyan Mayof (Vice-President/Co-Founder)
on September 16th and wrap up on September says “his is a key event for all of the Canadian etworking and Cloud-based Communications services is robust. According
25th in Montreal.
resellers of UC solutions, there is no dedicated
Collaboration Technologies Present to Wainhouse Research, the Uniied
Powerful Client Value Proposition Communications-as-a-Service (UCaaS) market
Mitel Emerges as a Leader in NTT Communications Corporation (NTT is projected to grow at 38% CAGR for the next
Com), the information and communications few years. And in North America, revenues
Gartner’s Magic Quadrant for technology (ICT) solutions business within NTT (NYSE: NTT), announced that two of its will top $4.7 billion and represent 70% of the global market by 2017, nearly four times the
subsidiaries established a reselling agreement market’s current $1.3B revenue trend in 2013
Uniied Communications
that makes global cloud-based collaboration (Wainhouse Research 2013 Worldwide Uniied
and network integration not only easier to Communications-as-a-Service Market Sizing & 5
use, but available on demand. Arkadin,
Year Forecast).
Mone of the largest and fastest growing global
“By combining NTT Communications’
Uniied Communications and expertise in networking, data oves from Visionary to Leader, has a #3 market share position*. Further driving
Collaboration (UCC) services Demand for and IP services with Arkadin’s Evaluation Based on Completeness of the company’s momentum is its portfolio of
providers, and NTT America, complete suite of collaboration Vision and Ability to Execute Cloud communications along with its integrated
the U.S.-based provider of collaboration solutions, we can successfully Mitel, a global leader in business business communications solutions. his includes
corporate networking and and Uniied provide a more in-depth global communications, today announced it has been contact center in addition to traditional uniied
data center services, are both Communications communications solution to our positioned by Gartner, Inc. in the Leaders communications.
subsidiaries of NTT Com.
current and prospective clients,” quadrant of the latest Magic Quadrant for Uniied his is the second Gartner Magic Quadrant in
services is robust
says Kazuhiro Gomi, President he agreement pairs Arkadin’s
Communications.
recent months where Mitel has advanced. Mitel
and CEO, NTT America.
full suite of collaboration
“Mitel has made bold moves this past year with was positioned in the Challengers Quadrant, up
solutions with NTT America’s
“he premium quality, a series of in-house innovations and acquisitions from niche player in the Gartner Magic Quadrant
global cloud and network integration services simplicity and scalability of Arkadin’s
that have deepened our portfolio, expanded
for Contact Center Infrastructure [Drew Kraus,
under the Arcstar Conferencing brand, collaboration services will be especially valuable our global reach and accelerated our cloud Steve Blood and Sorell Slaymaker, May 22, 2014].
spanning audio, web, video conferencing and for our global clients.”
communications solutions. We did this for our In addition to Mitel’s fully integrated business
uniied communications. Clients will beneit from signiicant synergies which will result in “his is an extremely strategic alliance and a natural extension of our recent acquisition by customers to ofer broader choice and better service to help make them more successful. We communications approach and lexible cloud options, Mitel believes that focusing on protecting
broader deployments of global solutions with NTT Communications,” says Mark Alexander, believe our innovation and expansion contributed its customers’ investments and extending their
world-class support. With joint operations
Managing Director of Arkadin North America. greatly to our move from the Visionary to the value contributed to its move to the Leaders
“We are both heavily invested in complementary Leaders Quadrant,” said Rich McBee, CEO, Mitel.
Quadrant. For instance, Mitel ofers the industry’s in more than 30 countries, Arkadin and NTT
cloud-based collaboration solutions that when Over the last twelve months, Mitel has emerged broadest portfolio of solutions, including those America’s geographic proximity to enterprise
paired, present a powerful value proposition for as a global leader in business communications, that maximize the Microsot investment and client locations will appeal to enterprise clients’
our customers.”
with #1 market share in EMEA and Western leverage Lync.
prerequisites for high levels of client care and
■ More at www.us.ntt.com and www. Europe, as well as market share gains in the highly ■ To see the full report, go to www.mitel. service management.
arkadin.com
competitive North American market where it now
com/gartner2014
Demand for collaboration and Uniied

Enhancing Unified Communication Systems Since 2001

TelecomReseller
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telecom reseller.com
BYD
PATTERSON
AUDIN
FERRY COLLINS
MEDAK
RUFFIN
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to play continually until the caller is answered. How do I set it up to do that?
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PAGE 17
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Top 5 Hosted Uniied
SUBSCRIPTIONS
Email: publisher@usernews.com
step that plays the announcementstay in that step until the call is either con- nected to an agent, the caller presses a digit (if you play the announcement as part of a “collect” step), or the caller hangs up. The vector will not just continue to process like
up a repeating announcementing on exactly how you want it to func-
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it does with a non-repeating announcement.
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