Page 42 - Faro CAN En

REPEAT ORDERS
Please specify the P.O. number, invoice number, sales order number or design number.
DELIVERY
Delivery times are always specified from the date of artwork approval. Delivery times are specified for each product in the catalogue and indicate when the product will be ready to leave the factory.
SHIPPING
Catalogue prices do not include shipping costs. All claims for damaged and lost goods in transit or for delayed delivery must be filed by the distributor/ recipient with the carrier on receipt.
SPLIT SHIPMENTS
(to the same address on different dates or multiple shipments to different addresses on the same date). Add $10.00 per address, plus actual shipping charges.
PRICING
Effective February 1st, 2019 and subject to change without notice.
Canadian customers
Prices are quoted in Canadian funds, F.O.B.
Pointe-Claire, Quebec. GST and Provincial Sales tax will be added to invoices where applicable.
CORRECTIONS/CANCELLATIONS
Orders requiring corrections or cancelled will be charged for all work completed, including any applicable artwork, die or set up charges
RUSH CHARGES
A rush charge may be applicable to any order required in less than the time indicated in the catalogue for that product. Please contact factory for more details.
UNDER MINIMUM CHARGE
$144.00 (G) - A less than minimum charge will be added for quantities between 25% and 99% of the catalogue minimums for all product categories unless otherwise specified.
CONCEPTUAL DESIGN (artwork without an order) $75.00(C)/hour
50% of this charge will be credited when an order ensues.
RANDOM SAMPLES are available free of charge if the unit value is less than $3.00. Any random samples with a value greater than the above said amount will be billed at the end column price. Transport costs other than regular mail are the responsibility of the distributor.
OVERRUNS / UNDER RUNS / BACKORDERS
• All orders are subject to a 5% overrun or under run and
will be billed accordingly.
• Orders requiring exact quantities will be subject to a
5% surcharge per unit.
• A backorder request will be granted if the quantity
shipped is more than 5% under the requested quantity.
RETURNS
• Goods should be inspected immediately upon arrival. • Claims for returns and/or quantity discrepancies must
be made within 10 days of receipt of merchandise.
• A written authorization from the factory is required
prior to the return of merchandise.
• All unauthorized returns will be refused.
PRODUCT SPECIFICATIONS
We reserve the right to make changes in specifications, colors and materials without notice or obligation, and specifically reserve the right to alter, withdraw or discontinue products at any time without notice or obligation.
NEW ACCOUNTS
A credit application is required for all new accounts, plus a 50% deposit with the balance paid prior to shipping.
PAYMENT OF ACCOUNTS
• Upon credit approval, terms are net 30 days.
• We accept VISA, MasterCard, checks and money
orders.
• For orders over $2500 only checks and money orders
will be accepted unless otherwise approved by the
factory.
• Interest charges of 1.5% per month will be billed on
overdue accounts.
• Credit cards will be accepted for payment at the time
of billing, otherwise a 2% surcharge will be applied.
• NSF checks are subject to a $25.00 charge, and will
result in loss of credit privileges.
MODEL MOLDS
All dies, model molds and materials used in manufacturing remain property of FARO.
TRADEMARKS/COPYRIGHTS
Faro will not accept responsibility for any copy right or trademark infringement arising from distributors orders. FARO assumes customers have obtained permission to reproduce logos and trademarks.
RIGHT TO PROMOTE
We reserve the right to use all products in our advertising and displays unless advised in writing by the customer.
COUNTRY OF ORIGIN
Federal law requires that all imported items bear the mark of the country of origin where the product is manufactured.
LEAD FREE
For products specifically intended for use by children, please contact factory.
Lapel Pins / Keychains (everything in between) Minimum Order Charge should be no-less than $150.00
Coins / Medallions (everything in between) Minimum Order Charge should be no-less than $225.00
TERMS & CONDITIONS