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General Information
Minimum Order Value:
Please note that the minimum order value must be over $300 (A) plus additional freight.
Pricing:
Please refer to our website for current prices.
Terms:
Prepayment is required on all rst time orders. Where credit has been approved, term of payment is net 30 days. A service charge of 1.5% per month will be added to all past due invoices. If we do not have adequate credit information to establish a credit line, our selling terms are 50% deposit with the remaining balance due prior to shipment. We also accept Visa and Master Card.
Con rmation of Orders:
All orders must be con rmed in writing with purchase order and number. No orders will be accepted verbally. Any changes made to an order must be submitted and approved in writing. Any order that requires a paper proof will maintain the original delivery date
if the signed proof is returned within a 24-hour period (does not apply to rush orders). A delay in the return of the signed proof may require an extended lead-time for the order, or rush charges may apply.
Art & Design Requirements:
We accept artwork on disc or by e-mail in Adobe Illustrator CS6, Photoshop CS6 (300dpi) or lower. We require a vector format with outlines converted to curves. All artwork must include your company name, purchase order, contact information and product name for which the artwork is intended. Discs will not be returned unless speci ed.
Please send all les to: info@apfmarketing.com
Product Proofs:
There is no charge for paper or e-mail proofs. Extra charges for pre-production samples may apply. Digital mock ups available at minimal charge.
Production:
Please refer to speci c product page for production time. Production days refer to opening, working days, and do not include weekends or holidays.
PRODUCTION DAYS DO NOT INCLUDE SHIPPING DAYS.
Rush Orders:
We will make every effort to accomodate your RUSH orders. Please contact us for rush charges. Quantities and decorating options may be limited.
Printing Minimums:
Less than catalogue minimum quantity available, please call for custom quote on lower quantities.
Over-runs and Under-runs:
Since careful inspection at the factory often results in pieces being discarded, we reserve the right to over-ship or under-ship +/- 10% on all orders. For orders with exact quantities please add 5% to price.
Labels & Logos:
Many of our products are marked with our logo and ASI number.
Samples:
All samples are shipped via Canada Post unless a courier number and speci c instructions are supplied.
Random sample charges may apply. Sample kits are also available and charges may apply.
Cancellation Policy:
All orders are considered rm and cannot be cancelled unless written authorization is received. Any work that has been done will