Page 9 - ABGI-UK Presentation
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WHY ABGI? | OUR COMMITMENT TO STAFF ENGAGEMENT OUR SHARED CORE VALUES & COMMITMENTS
Most notably: Customer Success – We make our Customers win
ABGI METHODOLOGY TO ACHIEVE THIS
§ Welcome new ideas
§ Highly supportive – individual & dept levels
§ Knowledge / continuous development – Academy 90%+ pass rate
OUTCOMES:
§ Very efficient client experience - 98% of our clients rate our service as ‘excellent’.
§ Sit on HMRC’s R&D Consultation Committee
§ Ultra low challenge rate <1%
WE WELCOME YOU TO VISIT US TO EXPERIENCE OUR CULTURE FIRST HAND, AND MEET THE SENIOR MANAGEMENT TEAM
✓ CUSTOMER SUCCESS ✓ TRUST
✓ PASSION ✓ CHANGE
✓PERFORMANCE
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