Page 14 - Demo

14 3.4 Policy on Stakeholders The Board of Directors recognises the rights of stakeholders and therefore encourages cooperation between the Company and stakeholders including staff, customers, trading partners, creditors, government agencies, communities where the Company operates, and society at large. All employees must comply with the company’s Code of Conduct which has been established to ensure fair and balanced dealings with stakeholders. In addition, the Board of Directors requires that operational information be reported to stakeholders and related parties through Form 56-1, the annual report, the company’s website and other relevant channels. Two-way communication channels have been established to ensure stakeholders and other parties can express their views or file grievances. The company provides a point of contact to receive complaints relating to the Corporate Governance and Code of Conduct directives from all stakeholders, before reporting to the Board of Directors at an appropriate time. 3.5 Policy on Information Disclosure, Transparency, Financial and Operational Reporting The Board of Directors shall disclose accurate, complete, adequate, regular and timely financial information, and other information related to the company’s business and performance. The disclosed information will reflect the company’s actual financial and operating conditions, as well as its prospects. The Board of Directors shall ensure strict adherence to all relevant laws, rules and regulations relating to the disclosure of information and transparency. The company has established an Investor Relations Division to disseminate information to shareholders and other stakeholders and to equitably and appropriately assist investors and security analysts in understanding the company and its business. Information posted on the company’s website is in both Thai and English. In addition, the Corporate Communications Department has been assigned to circulate widely, in a timely manner, corporate information and performance data through various media.