Page 11 - Peer 2 Peer Learning Start-up kit
P. 11

    Challenges
Facilitator confidence
Be brave! Use the facilitation process
to access the knowledge of the group. Facilitation is about process not about knowing all of the information or
data. Help the group to discover their collective knowledge and assist them
to find ways to fill the gaps. Remember everyone you meet knows something you don’t.
For the group meeting (the event), start each time with feedback and discussion on what has been tried, used, done since the last group meeting (event). Allow time for this by including it on the run sheet.
At the end of meeting, make sure there is time for reflection that allows producers to decide on what they took from what was discussed and what the next step looks like for them. This can help the facilitator shape the first part of the next meeting (which
will start with reflection on what has happened based on this reflection).
Post a group event, encourage group discussion via email, social media, group apps (whatever has been decided by the group). This could be as simple as sharing a photo or asking a question about other peoples’ experience implementing a change. Facilitators could also encourage group members to pair up and check in on each other to offer support.
  Tips
As a general rule subject matter experts (SME) are “deliverers” of information and do not come armed with facilitation tools. It’s the role of the facilitator to ensure the group interacts with the expert effectively and are able to take away the information they need.
z Run a facilitated session to identify gaps in knowledge on the chosen topic:
y what do we know about this topic?
y what would we like to know?
y what are the gaps/ questions? z Carefully brief the SME before the
session:
y explain how the session will be facilitated
z
y provide them with the information the group would like to know
y ensure they are clear on the time allowed for information delivery and time for discussion.
Following the presentation allow time for the group members to relate the information to their personal situation. Techniques such as Think Pair Share allow time for the group to make meaning of the information and formulate the questions.
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