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TIPS
• Knowing your product is a requirement for successful sales. An exclusive knowledge of the products, styles, trends, colors, and fits helps ensure the customer of oyur ability to meet their needs.
• Take time to learn about your typical customer, their average purchase, type of clothing purchased and other demographics.
• When talking with a customer, take time to listen and interpret what they are saying. Responses can help identify issues such as cost concerns, sizing issues, color preference or indecision. Understnading your customerès needs will help avoid lost sales.
• Asking your customers follow-up questions and engaging them in further discussion, without being forceful, will surely lead to a sale!
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