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The challenge: Zeroing in on the right information on project implementation procedures and instructions can be frustrating and time-consuming. Files, such as operations manuals, guidance notes, and sta instructions, are in di erent places.
Solution: Use arti cial intelligence to provide easy access to the needed documents via a digital assistant. This is a sandbox project under ADB’s Digital Agenda Stage 1.
Next step: Expand the scope to cover consulting services operations manuals, sta instructions, and guidance notes. The scope will include smart contracts, quick analytics and insights, and access to data and reports.
“This makes know-your-customer processes a lot easier, and it utilizes analytical dashboards and insights. O ine support will be provided by quali ed experts and, in time, the system will be even better, when it’s o ered through a mini-Quora.”
Xiufeng Zhao
Senior Portfolio Management Specialist, Procurement, Portfolio, and Financial Management Department
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Technology
