Page 79 - #letter to son
P. 79

#SangamNiti                                       DUSK DIARIES
        With a rudimentary understanding of life insurance, these companies
        charged  a  standard  premium,  irrespective  of  the  mortality  risk.
        As insights grew over the years, this soon gave way to actuarial and
        underwriting sophistication that weighed mortality and other risks
        before charging a commensurate premium to the customer. This
        ensured the sustainability of the enterprise.

        However, the insurance industry narrative of today has been built
        on permeating the sense of fear down the spine of the consumer. A
        suggestive advert comes to mind – A presumably dead man suddenly
        waking-up and exhorting the viewer to buy a life insurance policy
        before it is too late. “Before it is too late.” These are the catch words. And
        using the medium of death, it tends to induce the sense of fear.

        But isn’t it a paradox that the benefits of life insurance can accrue only
        upon the death of the policyholder – so why shouldn’t life insurance be
        called ‘death insurance’?

        The insurance industry today has emerged as a huge money-making
        machine – so large in fact that their surplus cash is used as equity
        bailout for government-owned companies, as is the case in certain
        countries. In fact, one of the richest men on this planet has built his
        wealth on the foundations of insurance. While the benefits of insurance
        cannot be denied, the way the industry functions can certainly improve.
        Companies have to stand alongside customers in the moments of truth.
        They have to simplify their commercial terms and also ensure they
        invest time and effort in making insurance affordable and available to
        all those who need it the most.

        Being a farmer at heart, I’ve also noticed that Government insurance
        schemes in the developing world continue to be inadequately
        formulated, paying farmers late or not at all and, inexplicably, ensuring
        that the insurance companies make money even when they should be
        paying out.

        So my son, your values are your insurance. Your knowledge, your
        ambitions, your hard work, your honesty and your sense of empathy are

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