Page 24 - 2018 Capabilities Book
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CASE HISTORY #3: capture the crown
contest for all of their call centers. They asked that the contest be based on their
Result:
Agents based on products they sold. Ace, King, Queen and Jack cards were instant winners. Joker cards meant that Agents and Supervisors won a special prize and Crown cards were collected at each center. The Agents with the highest number of Crown cards won a $500 cash reward at the end of the contest period. Banners and posters were created and distributed to each center to generate excitement.
showing number of prizes sent to each call center; Tracking of shipment of all prizes per center; Pictures and Stories of winners; Contest Rules; Flyers were posted for
