Page 19 - Kolte Patil AR 2019-20

Philosophy
It would be easy to classify Kolte-Patil as a real estate construction Company. Over the years, we have positioned ourselves around ‘Creation, not Construction’. This has extended us from functional construction to the development of spaces that are present-perfect and future-proof, reinforcing
our respect. We achieve
this through a 360-degree business approach focusing on social, scalable, profitable and sustainable growth.
Integrity
At Kolte-Patil, we placed integrity at the cornerstone of our business. While
we would have done this irrespective of the nature of business we entered, the role of integrity ran deeper in our business. Considering that home purchase was usually the result of a lifetime
of savings for most that brought from us, there was an unspoken responsibility that came with sale: to live up in every way possible
to the expectations of our customers.
The right way
At Kolte-Patil, we believe that merely seeking to
be honest and ethical
is one part of the story.
This commitment needs
to be reflected across
every initiative across
every function and across every executive. Unless
this ‘rightness’ is owned universally across the Company, the impact will never be effective. The result is that over the years we have preferred relative slowness while doing it right as a more acceptable virtue over cutting corners. The result is that at our Company, we speak a different language: ‘What
is the fastest we can do without a transgression of any kind?’ The result, we are pleased to report, has been a higher benchmark
in virtually everything we do, starting with a voluntary customer-protection
clause way before this was statutorily warranted. The Company had become RERA-compliant even before RERA became a reality.
The list is endless
When you seek to do things right, the list is endless. There are hundreds of values we hold dear: a respect for meritocracy, putting the customer’s interest first (even when the customer would never know), respect for gender equality, complete intolerance for sexual harassment, impatience with ethical transgressions, recruitment without prejudice, respect for the dignity of people and an overarching respect for the earth. The objective is to make the world a better place to be in.
Annual Report 2019-20 | 17