Page 17 - Demo

Cleo was doing a BA in Child Psychology when her father suddenly passed away. She urgently needed to get a job to pay for her studies and she found she loved working in reception, which is where she worked in various companies until she joined Amrod in 2019.
I love reception because I love people, and I love talking! But Amrod’s reception took things to another level. Some days we were answering over 800 calls! I really enjoyed learning the new board and the new system and I was crazy busy. In reception you have to know a lot and you can’t be stagnant.
You need to be a magnet for info and learn on the job. I love being challenged.
I realised this after my father passed away and I was working all day and studying all night. I realised I actually love the experience of being pushed to do more than you think you can.
We can’t always get everything right but we can always show how much we care. I also love making up birthday gifts. With around 1000 staff members at Amrod, there are always birthdays to be acknowledged. That’s how I keep meeting new people. Everyone gathers around, we sing, there’s cake and I present a gift. I always need to have a smile on my face, no matter my personal issues and I’m good at that.
But last year my four-year-old daughter got burnt at school and had to be in hospital for a few days. My Manager, Michelle told me to go straight home and take all the time I needed before I come back. That meant a lot to me. She’s all better now and I’ve got my smile back!
Cleo Manqele (33)
I am Amrod