Page 40 - ITDR Benefits & Resources guide 2019
P. 40
WHERE TO
GET HELP - RETIREE SERVICE CENTER
ITDR Retiree Service Center
Your Dedicated Call Center
Option 1:
It starts with a call: 1-877-325-7265
To speak with a Retirement Specialist for premium payment, eligibility, or enrollment questions
Option 2: To speak with a Personal Health Advocate for help with any benefit or Medicare.
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Option 3:
Option 4:
Option 5:
Option 6:
EMAIL US: thetrust.service@mercer.com
For medical claims or medical benefit information
For prescription drug claims or benefit information
To find out more about SilverSneakers
For more options, including dental*, vision*, and MyDelta
